Smoothie King — Restaurant in Lake Saint Louis

This location is a joke. I have come here 5 times since coming back to wentzville from Florida. All these snobby high schoolers need an attitude adjustment. I start explaining to one of the staff while I’m in the drive through why I’m going to stop coming to this location the things they need to do better because it’s ridiculous. 1. Doesn’t take 5 minutes to let me know you’re busy while I’m sitting in the drive through while the drive through is empty and you’ll be with me. 2. The smoothie is always watered down, made with no care, leaking down the sides. 3. It always takes forever it does not take 10 minutes to make a smoothie while there’s 4 high schoolers sitting o their phones. 4. These high schoolers have no character or pride in their work they think you owe them something, Have a smile, all these gratified high schoolers have so sense of customer service and after I start led trying to explain why I’m going to stop coming to this location this high schooler who is not near as cute as she thinks she is, actually quite busted in the face, starts giving me an attitude asking if I want my smoothie or not and tells me to leave her drive through as I’m having an attitude with her, I walk in requesting the manager, shocker no manager in site. Boss is out of town. No business card for manager or general manager, I ask for multiple names and of course these snobby high schoolers want to hide behind anonymity. Lisa the store owner needs to get these ladies in check because it’s ridiculous and I’m sure people are...

I like Smoothie King but I'm pretty frustrated with the Lake St Louis location. I go through the drive threw once or twice a week and half the time the smoothies are not blended all the way and there are chunks in them. Sometimes the chunks are big enough to get stuck in the straw. I get the daily warrior, peanut butter plus chocolate, and pumpkin smoothies when in season and it happens with all three of these. Last week when I ordered I asked for them to make sure it was blended all the way and the drive through voice said "yes of course." When they handed it to me I tasted it and handed it back and told them there were chunks and said to please blend it all the way. They gave me a different one. I drove away and sure enough it had chunks too. I have never had this problem at any other smoothie king, but it is totally unacceptable that I tell you twice for one order and you still will not blend it all the way until it is smooth. Please fix this problem. You lost me as your customer. See...

I usually come there quite often and most of the time it’s been really good. Recently it seems like it’s just not good anymore. Last week it took 30 min from when i got in the drive thru to when i got my order with one car in front of me, granted there probably is people walking into the store. But today was actually weird. To be fair the person in front of me ordered like 6 smoothies. When i got to the window they completely lost my order which is whatever cause it’s only one smoothie but it was supposed to be angel food which is bananas and strawberries and the color of the smoothie is usually pink cause i only have ordered that smoothie. they handed me a banana smoothie. I told them more than once it was an angel food as is nothing added in or nothing taken out. Not sure what’s going on over there but it’s really starting to aggravate me as this location is the only one on my way to work so it’s nice to stop there before...