Codes Dispensary Lake St. Louis — Attraction in Lake Saint Louis

My husband and I frequent Codes & Elevate (both ofallon & cotteville). Over the last 2-3 months EVERY dub we have gotten from Codes seems so small. I'm not just talking density. I mean we got a dub of sundro from elevate and it lasted us a week. We just bought a dub from Codes on Sunday (Father's Day) and it's gone TWO DAYS LATER!!! We aren't smoking more than normal and when my husband showed it to me on Sunday I even questioned if it was a full dub!! They are placing labels in different spots instead over the twist seal area that would show if it had been opened and the bags are able to be opened without being torn!! Has anyone else thought their weight was short?? Again this is not the first time it's atleast a half dozen times over a max of 3 months!! It sure might be my last time shopping at CODES bc I can't afford to keep getting screwed!!!

UPDATE SEMI RELATED!!! We went back today bc we wanted a $33 dub of SUNDRO that was on their site (proof in my pics)! When my husband arrived to get it They said it was $70 after tax!! Like anyone on a BUDget we can't do that so my social anxiety ridden husband just switched strains for a price we liked!! He leaves and calls me to tell what happened...... Fast forward 10mins from my husband checking out and I call up there to let them know of the system error!! I asked for a manager and "luckily" got MITCH Who was a LOVELY PIECE OF WORK TO DEAL WITH!!! While trying to tell him why I'm calling he interrupted me to say ALL SUNDRO WAS $56. I then tried to tell him that's not what it states online...instead of being a decent human being and a MANAGER... He went on to scream at me about not letting him talk and then "placed me on hold"..... Which I thought he hung up so I called back....When he answered I asked if he was willing to be a decent human being and listen to what I had to say. He said yes.......I then started talking and couldn't get in but a single sentence BEFORE he started screaming over me about how he tried fixing the situation ( he said he'd give me credit for the "over charge"....yet there was NO OVER CHARGE BC MY HUSBAND SWITCHED STRAINS!) I was simply calling to ask why their website says different than in person and I was trying to figure out the glitch and hold them responsible to it!!!

As a business owner myself I know that what price is listed is what you SHOULD SELL IT FOR! It sucks and it's a loss but it's better than having and being known for a BAD BUSINESS PRACTICE!!!!! JUST LIKE THIS CODES WILL BE KNOWN FOR!! NOT ONLY DO YOU HAVE SH*TTY PEOPLE WORKING FOR YOU! YOU ALSO PROBABLY HAVE THEIFS!!! IF THIS IS HOW YOUR MANAGER BEHAVES & REACTS TO STRESSFUL SITUATIONS THAN I DONT PUT IT PAST HIM OR ANYONE ELSE TO BE "PINCHING"...

This review would be 5 stars and it should be. I’ve been coming here since they opened originally as “The Source” and I loved it, great and very helpful staff. Always had good staff. But ever since the name change and the new owners took over they’ve just been running this place into the ground! First they had one of the best veterans discounts at 22% for the 22 a day that commit suicide. Then the new owners came in and said “we’re losing too much money cut the deals and cut the discount”. I looked past that because I still liked coming in there and I hoped they’d cut the stupidity at that. But now we can’t even talk the freaking cashiers… they installed these kiosks and strictly want you to go through that. So now when you walk in instead of just telling the cashier what you want you have to go to the kiosk find what you want (if you already know what you want) pick it out, provide your info, then come up when the cashier gets it on his end then you can buy it and leave. What is the freaking point in that? The only time you don’t have to use the kiosk is if you already put in an online order and at that point why would I freaking walk in? If I’m doing an online order I’m just going to go through the drive way anyways. So why force your customers to use kiosks? How long is it going to be before those inevitably break down? It’s so stupid and counterproductive. When I asked staff what was up they said it came from corporate and they wanted to streamline getting customers in and out. Which makes sense but don’t force your customers to do it because some need help, some are old and can’t work a smart phone, some have questions or want recommendations. This was done out of greed and stupidity again. I have dispensaries closer to me but I came here because the experience was always good. Not anymore though. Not as long as these greedy idiotic owners are at the wheel. I will not be coming back in the future until you guys at least at the bare minimum stop forcing us to use your kiosks. I’ll happily go somewhere else until the owners learn to back off. I’ll be passing all of this on to my friends and family that are also customers so they can start going to the dispensaries closer to them as well. This is ridiculous and it’s stupid that I have to even write a review with this being the issue but it’s ridiculous that the owners keep doing stuff like this. Come work in the stores for a month and see how it is. Get rid of the kiosk policy for freaking...

This place sucks. Don't use this dispensary. There are 3 other stores nearby (Root 66, Nature Med Dispensary, and Missouri Wild Alchemy) that will far better meet your needs.

Codes Dispensary sells products that make you feel unsafe. When confronted with a rancid taste, a manager Shawn became offended, defensive, argumentative, and disrespectful to a customer. Dismissing the customer complaint and attempting to spin their words, responses like this create suspicion while instigating questions of trustworthiness and safeness of products.

Having been a repeat customer, I have confirmed some concerns about their products. The company lacks accountability and willingness to make things right, which demonstrates they do not have what it takes to provide a healthy and safe experience for its customers. I regret giving your establishment a penny, let alone a minute of my time.

Everyone is better off spending your time and money at more dependable businesses that value patrons and their health, that have an ounce of customer service training to appropriately handle conversations. Shawn was terrible, and he knows it.

Management needs to reassess the safety of their products and improve their customer service responses in order to meet the standards expected of a...