GameStop — Attraction in Lake Township

I came in today, October 4 1:50pm purchased two games and two pop collectibles. I came home to play the games but I couldn’t the sales person Giallo Gave me two of the same games one with no CD game inside and one with the game both similar covers so I had to go all the way back. Get my game in a 30 minute drive to get my correct game salesman Diallo did not give me an apology for driving 30 minutes back. His coworker was the one apologizing when he didn’t had to not coming back here Diallo may mess up my day again and I’m not looking...

Yesterday I got a pre owned xbox one for my son.. when I got home and got ready to set up everything for him I opened the box and couldn't believe what I saw in my box.. I videoed my wife and showed her and she was lost for words.. I tested it to see if it was gonna cut on it didnt even cut on...I understand pre owned certified refurbished will have slight wear and tear but the condition of that console I received was unacceptable and is not what my wife's nor my money paid for I will be asking for a full refund and taking my...

The manager Adriana has always so kind and helpful whether it's midnight at the Black Friday or it's a pre-launch for Grand Theft Auto V she would always handle the situation in a correct manner and because of her service I choose to go to this game stop over all GameStops around my area just for the service that they provide I can't save for the other employees due to them switching all the time but I do know that the manager Adriana has always been professional kind and above all else a...