Well my AC Unit stopped working on thursday and i absolutely refused to pay a HVAC guy 150 dollars just to come out and tell me whats wrong, around 600 for a motor (which i found online for ~150, but wasn't 100% sure it was correct) and that wasn't even including labor or other parts! So i did a little research and found out what i thought i may need. I called around a few places and the first 2 people i called were wholesale only, but both referred me to Electric Appliance Parts. I called and spoke to Jim. I told him i had no idea what i was doing but i had been researching it for a few days and was ready to give it a shot. I explained that i thought my capacitors were bad and he asked me to bring them in. I also explained what my fan was doing, and he confirmed what i thought, that i needed a motor as well. He tested my capacitors, both bad, and I bought what i needed ($220 for a motor and capacitors), headed home and got to work. I took pictures prior to taking everything apart, but i wasn't 100% sure about a few things. I called Jim to ask him for advice. 3 times in a 4 hour span! (poor guy) But he was SOOO helpful. Obviously he told me that what i was doing was at my own risk, but his advice worked! He saved me hundreds, or thousands of dollars! I cant thank him enough. I will be shopping here for any appliance part i ever need. Great customer service! ...
Read moreWe lost our heat late Saturday during the weekend of Thanksgiving. My husband and I decided to order a replacement part via overnight mail believing this would be the quickest way to restore heat to our home. The company we found online was in KY and we paid an extra $54 for a $40 part to be overnighted so we could get our furnace running ASAP. Well, this company did not come thru on their promise and notified us last minute that the delivery would not be coming overnight as promised and paid for.
Luckily, a co-worker of mine overheard me talking about my predicament and recommended I contact Smitty at Electric Appliance Parts to see if they had the part I needed in stock. Not only did they have the part in stock, Smitty put the part aside for me same day. When I picked up the part, Smitty explained to me how to handle the fragile piece so that nothing would break. He also said if for some reason the part did not fix the problem that we could call him directly and he would try to trouble shoot the issue. He was very knowledgeable, helpful, and courteous. Good customer service is not easy to find these days, however, I was lucky enough to find Smitty at Electric Appliance Parts and highly recommend this business for all your...
Read moreBussard Appliance is awesome! Conveniently located just a stones throw away from Auburn Hills, Clarkston, or Waterford, it’s my “go to” place for heating and cooling and appliance parts.
I’ve saved a thousand dollars easily over the course of a few years by doing my own repairs. The staff is very knowledgeable and are more than happy to assist you, and help you diagnosis your problem, so that your appliance back in working order in almost no time at all. They’re like heating and cooling, and appliance technicians all rolled in to one; they want you to succeed.
I thought my igniter was bad on my Maytag Neptune dryer, they checked it, and informed me that I needed to change my coil packs. Two sheet metal screws and two plastic clips later, and now my dryer’s working like new again. The coil packs were only 38.00 $, and I didn’t have having to wait around for a repair technician. Who has time for that? Plus you get the satisfaction and sense of accomplishment by doing your own repairs.
Amazingly, they always have the correct part, in stock; they’re first rate and professional, I highly recommend them. The next time one of your appliances starts “acting up” call them first, and start...
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