At first, dealing with Go gadgets was a headache, we were lied to numerous times, and the service was not done correctly all due to one employee. Originally I had just gone to get my iPhone 7+ screen repaired and we had two choices of what screen we wanted, OEM or aftermarket, and both choices were pretty much the same, with the OEM feeling just a little bit better, and having better quality, but the OEM was not OEM come to find out, it was OEM like, and the screen was very unreliable, even though the guy said it was OEM, it was not. The guy also installed a new home button, something that I had never asked him to do, and this fake home button would drain my battery very quickly because it was a fake Bluetooth home button. A couple of weeks go by and the button starts to fall off, a day later, the button completely rips off the phone. We take the phone back to Go gadgets, and tell them about our problem, the owner who was in the office, walks out and helps with the problem, I am telling him the story of how it all happened and how we were treated, and he says that's not right, and how the guy who fixed my phone no longer works with the company. He gives us a complete refund and offers to take it to apple on his own time, and pays for the repairs. We book an Apple appointment right then and there, and he takes the phone and brings it to Apple the very next day (Due to the phone not having a home button). I get a receipt saying that the phone was paid for and it is ready for pickup, and when I return to Go gadgets the next day, my phone is in a protective sleeve working like new. The owner shakes my hand and also gives me another screen protector for if anything happens. You can really tell that customer service is his number 1 priority! It was a completely different experience than the first time I took my phone in. The owner did state this was not the way they do business, and he reviewed the whole situation and realized we were telling the truth, and his former employee was in the wrong! He apologized numerous times and made everything right. I would highly recommend Go gadgets to anyone who is wanting an honest, reputable, and customer-driven business to fix their phone, apple watch, or iPad. and if you do have a problem try and speak with the owner to resolve it. He will listen to your problems and help make the situation right to help fix your device and get it working like new again.