San Diego Pet Hospital — Attraction in Lemon Grove

I came into the this facility this morning for my 2 month old kitten, he had a problem with his right hind leg. The vet (short haired woman with glasses) examined my baby and told me he had a possible dislocated hip. This requires surgery and medications. I don’t know if it was because I was young Latina (minority) but she straight out a few sentences into the conversation told if I could not afford my pets needs (I am a low income student) that she would call the ASPCA to take my pet from me. Then she said I was being hostile but how could I not when a few sentences into the conversation about my pets needs you threaten to take him by force. Long story short she was very insensitive showed no remorse for it and I ended up having to relinquish my kitten who I LOVED VERY VERY VERY MUCH. Though she acted as if I did not care for him at all. On top of that afterwards I was informed the vet would pay for all my kittens expenses. Yet you could have done a good deed & helped someone keep their beloved companion & given him his treatment without taking him from me. This clinic had the most insensitive person I have ever met. She has no respect for me or my situation. I love bean very much and am devastated left in tears that my beloved baby was basically forced to be given up by me because if I didn’t she would have called law enforcement. I was going to get him his treatment as soon as I could. I applied for credit care and got declined. They also had an organization to help me but I had to only pay for an X-Ray to get it but could not afford it. I came looking for help maybe if they just would’ve let him have an X-Ray from the kindness of their hearts I would still have bean. I am never going to forget this or my baby bean. I came looking for help not someone to reprimand me for my financial status that I cannot control. All he needed was an X-ray for the organization to help me and they could not even give me that. I try to do one good thing every day from the kindness of my heart and expect nothing in return. I lost my baby today, I loved him so much and I wish he came home with me. I am not someone with many friends not even one and bean was my companion & dearest thing...

I wish I would have got the name of the girl I spoke with this morning June 29, 2020 at 10am. Her service was unhelpful and unprofessional. Wasn’t sure if her workplace might of been stressful or just having a bad day but whatever her problem was effected her service. I called about my year old cat. I wanted to make a wellness check up appointment because the previous day he acted a little off and I thought maybe he ate something bad. Only helped she wanted to provide was reference number to another pet vet, I didn’t feel it necessary when I was already on the phone scheduling an appointment for Friday July 3, 2020 with her. Towards the end of call we discussed my cats previous Health records I told her I had got him thru a family friend and I have very little documentation of his past. She said that if I were to bring him in he would have to get a rabies shot since I had little proof of his past health records. I did let her know before he came into my hands they had given him all of his needed shots and was neutered and the only documentation I have is a tiny paper with his weight his color and the shots they provided. She seemed unimpressed and over it at that point. I did let her know that I understand these times are stressful but it was her attitude that was definitely the reason why I would never plan to go or EVER set an appointment there. All she told me was “well I referenced you a number and you didn’t want it” The misrepresentation of the store she gave was unfair to all who actually work hard and enjoy their service. I’ve never in my life left a disappointed review anywhere. Sad to say today is my first. Hopefully she does better next time she...

I had a bad experience here i took my cat last Wednesday for what I thought was a hair ball and the doctor suggested and pressured me into all these unnecessary test which all turned out negative to then diagnose my cat with bronchial pneumonia i was made to feel like my cat and our family were not important the vet kept suggesting to get all the financial ways of help with care credit and two other ways of financial help and knowing we didn't have a lot of money she told me to give my cat to the humane society because i don't have the money to care for him , she also said in so many words my cat was going to die and there wasn't much they could do that ideally he needs to be in a hospital which would cost 7000 to 10,000 because she was saying all these what ifs about deadly diseases and her exact words were do you have a friend you can hit up for money , I was appalled and after all that the diagnosis turned out to be wrong 549.00 dollars later, than that Friday after my cat was in raspatory distress i took him to vca animal hospital on hotel circle in mission valley they were wonderful and took care of my boy after talking with the vet and given options they came to the conclusion he had asthma and had an asthma attack , had the vet in lemon grove took the time to evaluate him instead of jumping to all these conclusions and running unnecessary test they would have known this , we all know when our fur babies are not well its very traumatic and in my opinion they preyed on our emotions and weren't very considerate to our cat and family . I do not recommend this vet at all . shame on them for treating...