Onelife Fitness - North Lake — Attraction in Lexington

The WORST place of business I have EVER ENCOUNTERED!!!! Not just the worst gym- but worst place of BUSINESS, in general!! They are such a JOKE! Managers tell you one thing and then you find out it’s completely different and you’re told “oh well!”. My husband and I both sent in the exact notice to cancel our membership- AFTER THE FULL YEAR WAS UP- not trying to cancel in the middle of our membership- (which we were told verbatim by the MUV reps on what the email needs to state!!!!) my husbands was fine but for some reason they are stating that I did not type the correct message via email - which I had to send TWICE- so they are telling me I owe them over $300! When my years contract was already up! And I typed exactly what I was told to!! lol! I spoke with the manager (at the Lexington SC location) in PERSON also, who assured me it would be taken care of!!! ! But I’m basically told, oh well, ONCE AGAIN!! I referred my mom, (before I knew how they REALLY OPERATE)!who signed a years membership, PAID IT IN FULL, and paid for a trainer—and I was told ONCE AGAIN- oh well on the referral for one free month! Because they didn’t have a copy of her paperwork!!!!!!!! Lol!!!!!! Which I was assured AGAIN- by the manager that it would be taken care of. Of course it never was! I honestly never write bad reviews about companies- but this place is AWEFUL!! My husband and I started at the West Columbia location- before we moved to Lexington and it was pretty much the same thing!! I’ve never in my life had such a horrible experience with a business! I’m a business owner! And I will make sure everyone knows about this company through every social media outlet, word of mouth, etc that I possibly can! Because I would HATE for someone else to encounter the same...

Ever since our local gym transitioned into One Life Fitness, the transformation has been nothing short of outstanding. The upgrades and renovations have elevated the entire workout experience, making it one of the best fitness centers around.

The new equipment is a game-changer—modern, high-quality machines that cater to every workout style, whether you're focused on strength training, cardio, or functional fitness. Everything feels well-maintained and up-to-date, ensuring a smooth and effective workout session every time.

One of the standout improvements is the locker room renovation. The updated space is more comfortable, clean, and convenient, offering a fresh, modern aesthetic that enhances the overall experience. Other areas of the facility have also seen impressive upgrades, making the environment more welcoming and efficient.

The cleanliness of the gym has drastically improved since becoming One Life Fitness. You can tell the staff takes pride in maintaining a spotless facility, from the equipment to the locker rooms and common areas. It’s always reassuring to step into a space that feels fresh and hygienic.

Speaking of staff, most of the team members are incredibly friendly and helpful, ready to assist with questions or provide guidance. Their positive attitude adds to the welcoming atmosphere, making every visit enjoyable.

Overall, One Life Fitness has truly revitalized this location, turning it into a top-tier fitness facility. If you’re looking for a gym that values cleanliness, modern equipment, and ongoing improvements, this is the place to be!

P.S. There are still more equipments...

My contract with the Lexington location ended in April but it was closed in March due to COVID19. I had no charges in between that time. I was charged in June. When I called to ask why, I was told that my account was now month to month. I asked for my contract and they stated they would have to get approval from the manager to send it to me. If I wanted to cancel I would have to come in and give them 30 days notice. I only attended the gym a total of 5 times due to a busy work schedule and I’ve had the contract for a year because I couldn’t get out of it. I also signed up for daycare for my child added to my husband and my account. I asked to speak to a manager and was told she could call me back because she’s busy with a client. I said no I would wait and after waiting they said they could send me a cancellation form in an email. After being on hold my call was forwarded back to the start prompts so I transferred to speak to a person again. I spoke to a person and asked if I could speak to the manager I was told the manager would be busy for a while. I asked how long a while would be and was told 30 min. I then asked for a corporate number and was given a personal cellular phone number which went to a prerecorded message saying to send an email. I researched online for a corporate number and the number I called gave prompts about covid and hung up (it hasn’t been changed since they opened back up) I’m furious because my account is being charged I’m not in town to go in and they will still be...