Elysium Body Enhancements — Attraction in Liberty Township

Let's start off by saying I'm new to the tattoo industry and never had met up with a tattoo artist before but I saw katrina's work and her reviews that said nothing but positive things. In the emails prior to the conversation was pretty quick and nothing about having to pay or what should I expect when I get there. I was going under the thought that we would talk and I would leave and email her back to schedule an appointment to do a tattoo but not there was so I left my planner at home and I knew i had a lot of appointments lined up and instead of wasting people's time I told her that I did which she didn't seem to have a problem with especially when she took the deposit from me. Let alone i had to remind her who i was and what i was there for. I received one more email from her letting me know the earliest she can do is noon on Saturday (Not meaning that Saturday just the earliest she works on those days) which worked best for me since my husband and I are on the night shift schedule and noon is pushing it since we should be asleep at the time but since Saturday we usually have off we figured that would be a clear time to try to focus on. I understand that it wasn't gonna be schedule anytime soon so when I got home I selected a Saturday even tho I figured she wouldn't have available but could bounce dates off each other to see which one would work best for her and me. Instead I got no response for 7 days which I thought was weird considering her previous respond time wasn't that bad but especially after a deposit had been taken, felt very unprofessional. Lack of communication is key, all it could have took was 10 or 20 seconds within 7 days to go not available on that date and I would have shoot back another email and waited for a response but I didn't get an email back till I pulled the receipt up that I got from the deposit and left a negative review and almost instantly got a email back which was also unprofessional. I love her artwork just not her unprofessional communication and behavior when you ask for a refund. I trusted that she would be great in communication, considering Michael is great with communication and had multiple piercings done by him....I think the screen shots of the email is proof enough of the unprofessional attitude. Even if that is true about the computer issues all she could have done is communicate that with me like "sorry for the inconvenience/at the current moment our computers are down. Try reaching out in x amount of days" Honestly wouldn't have been hard couldn't have use a cell phone with access to email which smart phones do. Also Katrina theres the definition of communication just in case you got confused....Also just a reminder $109 deposit and couldn't have a clear communication. I understand there might not be appointment times soon but 7 days not hearing back from someone who received a deposit is crazy especially if I don't have history with you. I initially waited 5 days before reaching out again just to see if Katrina RECEIVED my email and what it held in it so that why if there's issue with getting the emails there's a perfect opportunity to tell me. I then waited 3 more days. Then requested a refund seeing as the line of communication isn't there on her end. All she would have had to do was update me if there was a problem, I didn't mind waiting for appointment that was schedule like 4 months out just as long as there was clear...

I didn’t ever get to the tattoo, and here’s why. I am still pretty new to the tattoo scene and as I just moved to Columbus, I wanted to make sure that I found an artist who was the right fit for me. I’ve only ever had one artist before. I did a lot of research and reached out to Katrina with really high hopes. It took over a month for her to reply, which I was fine with. There was an automatic message letting me know that it would be a while due to demand of services, and I was expecting there to be a wait. I was really impressed with her work and all of the reviews seemed great. When she eventually did get back to me, I was so excited to set up the consultation. When we finally got to meet in person, I (already anxious) was disappointed when she was cold and impersonal to me. I showed her some tattoos that I was thinking of and my ideas for my future look, and she seemed unimpressed, judgmental, even offended. I honestly am not sure why she was so cold with me, but I knew almost immediately that the vibes were off and this was not going to be my tattoo artist that I move forward with. But I had been so excited and felt so awkward when everything was way different than I expected, so I scheduled the first tattoo session with her and paid the deposit (which I would later find out was non-refundable). I went home disappointed and thought over that night about whether I wanted to try it out anyway, but eventually decided not to move forward. I reached out and asked her if I could cancel my appointment. Again, it took some time to get back to me, but she eventually sent me an email that the deposit is non-refundable BUT since I gave her so much notice and she wouldn’t have any trouble filling the slot, she would be willing to refund. I paid 107ish for the deposit, and she said that I would probably get 97 back after the processing fee. Fine. But then weeks and then months went by with no return. I reached back out a few times in the interim, trying to check in and see what was up. They don’t ever answer the phone, and they don’t ever answer texts. She finally emailed back that she was out on vacation or something and would get the payment through when she got back. Fine. It ended up taking almost four months to get this refund processed, and when it finally went though, it ended being around 87. Emailed back asking for clarification and expressing frustration at this process, and she responded with a really unkind message and accused me of wasting her time. Overall, I am just upset at the whole thing based on the positive reviews I read. I’m wondering if there is some unspoken rule that I haven’t learned about the tattoo artist world that I broke? I don’t underhand what I did to deserve being treated as badly as Elysium has. Overall, I honestly wouldn’t recommend this artist or studio. They are not as professional or courteous as the rest of the reviews make them seem. For me at least, I need professionalism and respect as much as actual skill. I will be looking for an artist who respects me and my time and who doesn’t turn to insults in order to validate their own anger when they agreed to pay a refund in the...

Katrina is amazing! An exceptional artist that helps you create your own expression of body art/tattooing . She helps you create exactly what you want and you have no worries even if you have a hard time explaining things! I have seen/heard her translate the most obscure and vague requests from people (me!) into something so on point and perfect, that it was better/more than even imagined from the initial vision!

If you’re about creating art on your body and want someone you can trust to hear you, understand you, and help you create your distinctive vision – it’s Katrina. All day. Her new studio is laid back, beautiful and so peaceful. It’s basically the next level experience/place to go.

The extremely beautiful tiny detail that she can do is insane!!!! She is the ONLY artist I trust to just do her thing on me. Her work is stuff I have never seen before or else I would not have this trust. Honestly, I pretty much say, “Katrina, please just do your thing.” Seriously. Her skills are like that! Go to Katrina at Elysium!! You will not be...