Kitchen Fantastic — Attraction in Livermore

From start to finish of our Kitchen, Bath (3) and Laundry Room Remodel, we were so impressed with the professionalism of EVERY SINGLE PERSON we interacted with at Kitchen Fantastic. I had already received 4 quotes with 4 different contractors and I just happened be talking to a real estate agent who is selling townhouses at a new development in Walnut Creek. She said we had to call Johnny Gonzalves in Livermore (they were doing a remodel for her). Well she was right! Also keep in mind I have managed with contractors two different houses built out of the ground in two different states and a large kitchen remodel. So I am experienced on the pitfalls/challenges and benefits of working with contractors.

Johnny is a VP of Kitchen Fantastic (66 person company) but still quotes and consults for new projects. I think they technically call them Designers. He was just so knowledgable and really my wife and I got terrific advice. Steered us towards things we never even thought about. Example - Since we were replacing the dishwasher and range we might as well replace all the appliances (Fridge/Freezer and Microwave) since they were 13 years old. "Make a chef's kitchen for your wife Frank!" he told us. So we got all Thermador appliances! Faith at Legacy Appliance set us up for success to get our appliances in a timely fashion. And Omar did all the installation. We got a great bundle price with Johnny and Faith. Plus, Luis and New Luxury Baths and Kitchen did a great job helping us pick out 4 new bathroom sinks and faucets. Once we signed the contract and start date was secured, he was able to get this folks scheduled immediately. (Advice #1-Secure start date before you sign the contract) Desiree Ferriera was assigned as our project manager. She was amazing. Kept the project on track like nobody's business! Day 1 Omar and his team of Nilo, Ivan, Mario and Goya just did amazing work demoing everything on the first day.

In the meantime we worked with Arturo and his Dad Pedro in San Jose (they do all their Quartz Countertops and Backsplash for Kitchen Fantastic and I was able to go down and see the quartz slabs after they were created and before they were cut. (Advice #2 - I recommend that). Actually Johnny recommended it. Seams in the quartz can be tricky) Their installation and fitting and cutting was amazing really.

Total project took 6 total days. Each day they cleaned up the job site to perfection. Always on time and worked a full day. Coordinating everything can be tricky which comes to my final point. I LOVE that they were a ONE STOP SHOP. All the sinks, faucets and appliances showrooms are RIGHT NEXT to their business in the same business park on 7 East Airway Blvd in Livermore. I was getting quotes from other contractors for labor only and I had to go get my own separate quartz quotes. Could not compare apples to apples) I wanted none of that. (Advice #3 - Go Turnkey) I love their turnkey approach. Johnny and Kitchen Fantastic have great partnerships with their vendors and they all work well together. (Kitchen Fantastic-Legacy Appliance-New Luxury Baths and Kitchens). Their pricing is very reasonable and I can assure you that you will be very happy with the outcome of your project if you pick Kitchen Fantastic.See attached before and after photos for Kitchen and Bathroom and Laundry Room...

we honestly planned on purchasing our cabinets and new appliances for our recent remodel of the kitchen from kitchen fantastic. Had it not been for the absolute unprofessional and completely racist comments that we had to endure from one of the representatives by the name of Ronn today, we probably would have given them our business. When Ronn came by our home today to get measurements, not only did he insinuate that we were unable to speak in English and kept trying to use my children to translate when we were clearly able to speak english but also insinuated that our independent contractor, whom is a family friend of ours, was unable to speak English and understand the rude and unprofessional conversation Ronn was having. Because we told him we were content with using an independent contractor, Ronn believed that we were looking for cheaper options despite us multiple times telling him we are looking for higher quality value for our cabinets and appliances. He kept insisting in our conversation that if we were looking for cheap items then we should just go get "chinese" cabinets from Home Depot. I understand that they are running a business and they do want to show us that they can compete with other contractors, but surely it does not have to be done in a manner where you treat others beneath you when they're standing right in front of you. I really do hope that whoever is the owner of kitchen fantastic does take into consideration the type of people they hire to work with their clients especially in a climate like this where racially charged comments are...

We are really happy with our experience with kitchen fantastic and everyone who helped us there. We are doing a complete remodel of our kitchen and a friend highly recommended kitchen fantastic. We went with their in stock cabinet line which was so awesome that they are all wood, dovetail drawers, soft close cabinets and they got us our cabinets so fast-within two weeks of the order!! And the price was great. We even did two colors and they were able to accommodate that. That was appreciated especially since we had called other places and due to the pandemic were going to have to wait months and months in some cases. They came out to look at our space and help answer questions about our design which was helpful. Spencer helped us and is always very fast in getting back to us and getting us what we need which we appreciated because we would get our questions answered in a timely manner. He also helped us pick out the hardware which was great. Delivery is always on time, professional and nice. They have wonderful customer service and you feel they genuinely care about your project and want you to be happy. Our kitchen is coming along beautifully. We have received so many compliments on the quality and look of the cabinets. They are really beautiful and we are happy that we went with kitchen fantastic!! We highly...