Costco Food Court — Restaurant in Livermore

Awful service! Called in order for pizza after attempting to call 10-15 times with no answer. Called administrative office to get through...3 times. First two times was transferred to food court with no answer. 3rd call they took my name and number to the food court to call me back. I actually received a call back (very surprisingly). FINALLY got to place my pizza order. Was told pick up time of 1245 but had to pay before they could give them to me. I showed up, paid and waited for my 1245 time. Name never called so at 1255 I went up and asked, only to be told they would put them in the oven now that I paid!! Are you kidding! What was the point of calling in my order! No one seemed to care either. Rude service and...

I called in to order 2 Pizza's for pick up at 11 a.m. I was told by the Manager that they weren't able to fulfill my request because "they had a lot of orders" and that I can pick it up at 10:30 a.m. I take the city bus and inst able to make it at the time she asked, I specifically requested for an hour out of my phone call to make sure I get there on time. How can you not ACCOMMODATE such a small order? I'm over it, but I want people to know that they REFUSE TO go with what time is convenient for you but make it...

It’s well-known that most items on you he menu taste great and are super cheap, but the service is pretty terrible. Either some of the order takers are mute and lacking some muscle co trip in their faces or they’d rather be anywhere else. Perhaps I’m getting what I’m paying for, but a “hello” should be standard anywhere, regardless of price....