Nike Factory Store - Livermore — Attraction in Livermore

Poor customer service with horrible experience.

I stood in queue to enter store for 10-15mins in hot summer with my 3 year son. My wife went to restroom meanwhile. Then when we entered the store, I requested the lady the door to allow my wife to enter so we can shop together but in fact got a rude response of 'no, she has to wait in line' again!!

Wow! is the how the expectation from Nike store is that family shop separate? The rudeness in the voice is justifiable that either sales associate doesn't want to work there or they have too much ego! I said thank you and left the store to join my partner outside....

Kinda of disappointed. Went in looking for some shoes, they didn't have anything that fit nor the style I was hunting for. Ended up finding a cool backpack that was on the floor near the registers. Only issue is that an employee saw me looking at it and very obnoxiously gave me a "oh that's not for sale, it's on hold." Sorry, I work in management in retail. If something actually is on hold, take it off the floor so that customers don't think it's available. And there's no need for the attitude. They didn't want my money today for some reason, so I gave it to Under Armour across the...

Apon purchasing an item instead of greeting me with a hello or a “next person in line” the only response I got was “cash or card?” Not even a hello at the very least. The worker seemed like she wasn’t having a good day at all and was taking it out on other customers. She also charged me extra during their sale week and I had to pay the original price for my shoes canceling out the discount. The other workers seemed nice as well but other than that, only go here if there’s no...