Wild Hare Natural Market — Attraction in Longwood

Experiencing their shopping experience/customer service was like an antidote to joy. We were in the area and wanted to buy some produce, plus support a locally owned business. No one seemed to be enthused to be there or to help customers. We completed our purchase and left. As we walked out, we noticed some plants for sale but did not make a purchase at that time. Later that day, I decided to return and purchase a plant. There were two prices on different parts of the plant but I didn't notice the second price until it was time to pay. The total was more than if I had purchased it online; including shipping. I questioned the price and was told someone had made a mistake. The employee would not adjust the price and I had to ask for a manager who gave the same answer. An apology was proffered in a flat monotone voice; lacking any trace of sincerity. Two stars for the produce which was fresh and delicious, but zero stars for customer service. Ultimately not worth my time or the aggravation. There are other locally owned businesses that understand the concept of customer service and presenting a friendly, welcoming atmosphere that encourages return business. * UPDATE: I appreciate the response from the owner. I really do. However, the fact remains that the two encounters occurred hours prior to the parade and didn't merit that level of customer service as we were outnumbered by store employees and there was maybe one other customer in the store. During my second visit, there was a group of people standing at the end of the counter chatting. When I asked for a manager to resolve the pricing error, the manager stood with that group of people, watched the encounter, and did not assist until asked to do so. As a small business owner, I understand that customers are our life's blood. Greeting them with a hello, offering to answer questions and thanking them for their business are basic business tenets.You have a lovely store and a wonderful concept. Please take this as constructive criticism and under careful...

What a gem! This market was so cute and with convenient street parking. I got raw milk (they gave goats milk and cows milk), a DELICIOUS local and naturally made coffee caramel sauce, local kombucha on tap, and a phenomenal house-made raspberry pastry! They had fresh and local raw dairy products, oils, teas, meats, lions mane mushrooms which are so hard to find locally, kombucha, bone broth, as well as a whole bunch of other great products. Jeannine was beyond helpful and kind in answering any of my questions, talking with me as a new member to the community, and suggesting her favorite local products both in store and in other local locations! I cannot say enough good things about this small local market. Great products, great service, great location. I cannot wait to...

Originally I'd given this store 5 stars and a rave review. I visited weekly to purchase raw milk and range free eggs. Been going there bit over a month and my last visit was perplexed to find all the gallons of raw milk were all reserved (about 10) they had half gallons but those are $7 so why would I buy that when I could get a full gallon for $3 more? So needless to say I left without even an apology for the inconvenience. Thing is, I was never given the option to have items reserved, so seems they are into catering to select customers which screams: "we don't want your money" to me. So glad things are going that well for them they can do that. For me it means seek elsewhere. The customer service is hit or miss anyway depending on who's there. Hope you have...