Mikado Hotel — Attraction in Los Angeles

Listen up people! The Mikado Hotel isn't the Four Seasons, so if you're expecting luxury, forget it. The rooms are somewhat dated but they're clean and comfortable, and they smell good, unless someone smoked in it, but if that happens just tell them and they'll let you change rooms. There is no room service, but there is a restaurant on property with pretty good sushi and a variety of other food choices (you can even get spam sushi lol). They have a nice patio with outside seating, so overall the restaurant's atmosphere is very welcoming, the service is good, and I felt very comfortable and relaxed while I was there. The prices are reasonable and the portions are satisfying. Just be aware that you can't charge to your room. The last time I ate there they gave me a discount because I was a hotel guest, which was very nice! Hotel parking is $5 per day, and for L.A. that's cheap, the most important thing is that it's safe to park there...so far I haven't had any issues. The other hotel guests mind their own business, and I've never had any problems with anyone. It has always been quiet every time I have stayed. It's funny, even though it's near a busy freeway, I wasn't able to hear the sound of traffic in my room and it never bothered me. Overall, it's peaceful and quiet, which is something that I really enjoy. There is a choice of bed size and quantity, but the king rooms are the ones with the balconies, which is what I always book. The sheets are white, crisp and clean and they always smell good. The pillows are plentiful but lumpy, and the beds aren't as comfortable as the Marriott, but when I'm not being picky they're just fine. I had a very restful night's sleep during my last stay, which is the most important thing...so just bring your own pillow if you don't like lumpy pillows. The towels are white, clean and fluffy, and way better quality than a lot of the more expensive hotels I've stayed at, which I love a lot. The bath tubs are too small to take a nice long luxurious bubble bath, they're too shallow for my preference, but at least the rooms have a tub and not just a shower. Even so, I enjoyed a hot bath the last time I stayed and was happy with the bath amenities as well. Every room has a Keurig coffee maker, microwave and a fridge, and there's a grocery store down the street to stock up for your stay. No minibar either, but there are a couple of liquor stores nearby, so not a big deal. The rooms have central air conditioning, but the room temp stays well above 70 in the hot summer months, so if you want a cold room in August or September you might want to stay somewhere else, or go for a dip in the pool, which closes too early in my opinion (normally around 9 pm I believe). In the summer the water is nice and warm, and the deep end is 9 feet, which is amazing and you can actually dive in, and do some really good cannonballs! The large jacuzzi was wonderful and usually empty, so I had the whole thing to myself on several occasions! Overall I recommend this hotel for the reasonable prices, comfort, amenities, and location. The bottom line is If you're really super picky and you want luxury and 5 star accommodations, you should stay somewhere else. If you do stay there and want to complain about everything, my advice is to just forget it and go live your...

Cockroaches were in my room when I woke up on the first morning of my stay. I called asking to check out, but the receptionist apologized and said she'll send a staff right away to clean it. I met the staff, she cleaned it, she said she would bring a team to thoroughly clean the room. We appreciated the effort and decided to stay. The next day, my friend wanted to eat breakfast and opened the mini fridge only to find another cockroach roaming around. We left immediately at around 6am.

We called front desk to ask for a refund and was only given about $15 - to waive the parking. I tried to call the hotel and email the manager. However, they were not willing to give actual refunds for the room.

$15 or parking ticket waiving is not a fair amount for having two cockroaches in my room. After trying to resolve this issue with the hotel directly and not receiving any reasonable resolution - I filed a dispute for the hotel bill with my bank; Mikado responded to my bank saying that they cannot give me a refund because my friend and I stayed the entire reservation. I am disappointed. We only continued to stay because their staff apologized and did actually come right away to clean the room. Unfortunately, it wasn't actually clean or perhaps there was a cockroach manifestation in my room - and another cockroach showed up the next morning inside the mini fridge. We didn't continue to stay and linger at this point. We left immediately.

I expected a full refund because this is clearly gross. I regret staying and not leaving right away. Not only that another cockroach was found, the hotel used our staying the next day as a reason to not give us a refund.

I will not be returning to Mikado Hotel.

Edit: I read the reply from the owner this morning but I cannot reply to it; so I’m editing my post and replying here — Hi Mikado, thanks for replying. While I appreciate the apology, I tried for months to resolve this with you privately first only for you to still refuse to give a reasonable refund. For having two cockroaches on both days, I expected a full or at least 50% refund. Unfortunately the apology is not enough without actions. Thank you for...

I haven't been disappointed with a hotel stay in such a long time, and I'm not normally one to complain but I don't want others to get baited into it. The pictures are nowhere close to what you'll get. Stay was from 11/01--11/04

First off I called hotel before my stay and I was informed there would not be a parking charge, only to find out they actually bill $5 per night. Should have been warning enough.

Second, I am provided two rooms at the very far end of the hotel, I cannot recall the room #'s but I'm sure they know exactly which ones I'm referring to. These rooms looked and felt like prison cells with two small windows at the very top of the wall. I proceeded to go to the front desk and complain about the rooms and very Kindly I was given two other rooms that were decent enough. #237, #234.

Third, Everything is Dated, from the TVs to the rough floor rug the beds are old and cave as you lay on them, covers are super rough. (Glad I brought my own) the pillows were hard. My party had a total of 3 rooms for the weekend and everyone had the same consensus.

And to finish the bad experience off when I checked out of the room I accidentally left my debit card and some cash that I hide when out of town in the night stand and did not realize my mistake untill I was back in Phx 8 hrs later. I called the front desk immediately and explained the situation, and exactly where I had put the items. I was informed that no one had checked into the room and housekeeping had located nothing while cleaning it but I should call back the next day so they could speak to housekeeping. So I did, The next day I called bright and early and asked for an update, low and behold "nothing" was ever found. I understand it was a mistake on my part and I've made my peace with loosing that cash but at this point I would undeniably state "If you can stay away from Mikado, don't overpay like I...