Tom's One Hour Photo Studio & Lab — Attraction in Los Angeles

Five years ago my fiance and I got pictures taken at Tom's and we were delighted by how they turned out. I loved them so much that when it came to finding fun photography options for our wedding guests, the first business that came to mind was Tom's. It was a dream come true to have them as a part of our wedding. As expected when you get your picture taken by Tom, you stand in front of this nostalgic, dreamy backdrop and he guides you through different poses, resulting in a fun, personal, and beautiful picture.

Tom, Lisa, and their children were a delight to work with. I worked with Lisa and Tisha throughout the logistics of scheduling and paying for the services leading up to the wedding. Nick was super helpful on the day of the wedding, showing guests what the final images looked like and provided us the flash drive with all of the pictures taken during the night. All of our guests who took pictures with Tom had a blast and loved how the pictures turned out. We really felt so lucky and grateful to have had this gem of a mom and pop business be part of our...

Came here for my girlfriends birthday as a surprise to take some pictures together. Scheduled an appointment for 12:40 because I was told they had no other available times and would be to busy for walkins, arrived at 12:40 and there were 2 other couples also there waiting take pictures. Again this was my girlfriends birthday and we were on a schedule for time as we had other things to get to, we ended up having to sit and wait there for 30 minutes as the other 2 couples got their shoots done which is fine in the grand scheme just frustrating to know walk ins are in fact just fine and there’s really no point in making an appointment if you can’t even be seen until 30 minutes afterwards. With that said we loved our photos albeit just a touch pricey at $75 to get the shoot done, a flash drive they pretty much make you buy, and 8 prints. I’d return here on a day we were less pressed for time and I’m sure we’d enjoy...

I usually don't write reviews, but I just had such a terrible experience here lol. Had high expectations, but Tom (the photographer) was very rude. He made very rude comments about my eyes, telling me I look better when I don't smile because my eyes get "too small". The photos ended up terrible because I didn't get to genuinely smile in any of them, and at the end of the day, Tom refused to give me and my friends the agency to feel and be as we were. We very much felt like props. Yes it's cheap, but that's because the photos can be recreated with any other older DSLR + editing software. I'm sure my experience may just be an outlier out of the many good reviews, but it pains me to feel critiqued about my appearance in such rude ways when all my friends and I wanted were some nice photos of us smiling, as we want to smile. I didn't sign up for some random old guy to tell me how I look...