I went today to this store with my 3 years old daughter looking for supplies for her birthday party, when I was about to pay, my daughter who was behind me and without my knowledge, tried to grab some kind of strings poppers and an employee (that now, after reading other reviews, realize is the manager) that was near by, went off on my daughter and rudely accusing her of opening one of the popper things, so he said I should pay for that, I didn’t believe my daughter can do that with her little fingers, but anyway, it was $3.50 or something like that. One second later, the woman who was assisting me at the register, was so mean too to my daughter and told her to DO Not Touch that, so I noticed there was more things of that opened and it was impossible for my daughter to open it in less than one second, so I told her I wasn’t paying for anything of that. You should not be that rude to your customers, you live from your customers. You LOST my business...
Read moreThis store is just okay- it has a decent selection of party supplies but they were basically out of everything that I needed today. I came in here for my son's 5th birthday and left frustrated because they didn't have 15 of anything I needed for party favors.
I'm not sure if she was the owner, but I asked for a blonde lady's help today trying to find a couple of items, and I thought she was less than helpful. She said they were out of a couple things I ended up finding on my own or decent substitutes for. I don't know since covid customer service has gone down everywhere, but she could have suggested other alternatives. The cashier was also rude and walked away to help someone else while I was waiting to check out.
Like I said, they have a decent selection of party supplies, but you won't get the customer service you do at Party City here so don't...
Read moreI was happy with my experience here. Came here to get balloons to celebrate my sister and my cat's birthday. The staff working at the balloons section were very helpful in answering my questions (if they had number ballots, the price of each, etc.).
I appreciate how the man and lady working there helped guide me in selecting the colors and describing what colors looked the same or different when blown up.
I ended up getting a large "4" ballon and 3 latex balloons (see image attached) Price breakdown: 3 latex balloons @ $1.65 each 1 large number balloon @ $14.95 1 weight thing (not sure what it is called) @ $2
Would definitely be returning in the future if I am in need of balloons and/or...
Read more