O'Reilly Auto Parts — Attraction in Louisville

My previous review was posted for the wrong location. This is the correct one - This place is a bit of a mixed bag. Been here several times over the years. There are a couple of really good employees. The young guy with glasses is great, very attentive and forthcoming. The big lesbian woman is also good, although a bit slow. Not very knowledgeable but she at least attempts to be helpful. But there are a couple of other older dudes here, getting them to help you is like pulling teeth! They must eat lead paint chips for breakfast. Slow, and poor communication skills! One guy in particular just stands there and gawks at you until you say something first, and then is extremely slow at processing what you tell him. Not even a greeting, "good afternoon!', or 'how can I help you?'. Very grumpy and rude. He acts like he doesn't want to be there and that YOU are an inconvenience for making him work! I stood around for nearly 20 minutes just to sign the little form to recycle old transmission fluid. He kept letting other customers go in front of me, even though I was there first! Should have taken less than 2 minutes. Where do they scrape the bottom of the barrel of society to find these people?? Recommend coming here on a weekday, not the weekend! Even so, it's still better than the AutoZone down the street. I'm pretty sure that place is managed by Bozo the the Clown! There are two other O'Reilly's further north or south on Dixie. Recommend either one of those...

Worst parts store I've ever been! 2 employees outside working on customers cars all while smoking cigarettes and NOT wearing masks like your sign on the door states is mandatory. Upon walking inside no one was at check out or parts. Waited around for a few min and could see people in the back of the store and no one paid any mind to me. I was picking up a part for my work since no drivers were available. No one seemed to know where is was or the paper work. 1 guy out of the 4 working knew where it was and he was one that was in the back not paying any attention to the front store. I don't know what you expect out of your management team but that's not tolerated any where I've been until now. On top of ALL of that I was waiting at the light by that store and 1 of the employees working darts around me at a red light and runs the light right in front of me. Re staffing is Definitely in order for that...

Come on!!! Really, Google Maps??? I've never been to this store and you're asking me to rate this and another location because I "looked up directions 2 days ago"??? I'm giving this 5 stars anyway because it's not O'Reilly's fault that you're going overboard with these ratings to the point that I'm about to ot out of your ratings thing plus other issues I've repeatedly had that are totally annoying af, but I have been to a couple other O'Reilly's and they were awesome, so I will assume the two locations I looked up 2 days ago are awesome as well, but if I could rate Google Maps ratings system right now, it would be zero stars. I may...