Trapped! Escape the Room — Attraction in Lubbock

We arrived for our escape room 15 minutes early as was requested we do. When we entered the building, no one was at the desk but there was a bell that instructed us to ring it and someone would be with us shortly. We did and 15 minutes later still no one…my husband finally played a little jingle on the bell and someone finally appeared. She was the most unfriendly human being I’ve ever met. Never was there an apology for the wait (even after my husband told her we had been waiting 15 minutes). There was no thank you for playing the escape room. There was NO FRIENDLINESS whatsoever. There was barely instructions for the escape room other than the “do not remove the pillow and blankets from the cot because I’ll just have to put it back together and I don’t like to have to do that.” The clues that she gave to assist in escaping were terrible and did NOT help at all. We have done almost every room in Lubbock and, while we still conquered the room, this was a terrible experience. NOT NICE people. Don’t like their job or appreciate your business. This has been our experience with the entire group of TRAPPED workers. The rooms are good/ok, but the interactions are less...

Not worth the money for the time!!!

So I have never been to an escape room and I really had high expectations for this ( THE PENITENTIARY).

Fist off it is $20.00 a person minimum of 2 for two of the rooms and the other two rooms was at least 3 people.

Arrived and was greeted by a young lady that was nice and polite. She escorted my date and I to our escape room. This first thing I noticed was how extremely hot it was in the room for summer time.

She gave us about a minute explanation of how to play and gave us a walkie-talkie to ask further questions or ask for a hint (the more hints you ask the more your time gets penalized at the end.

So about room THE PENITENTIARY it was okay. My main gripe is you run out of time very fast and can’t finish. I mean my friend and I both have college degrees and we could not fish before the hour.

Honestly I wished we had went to the movies because it would have been cooler, had refreshments and would have lasted at least an hour and a half.

As for me would not...

Incredibly fun and thrilling, though I do wish there was maybe a spooky themed roomed for October, it still is pretty great! I went with a party of 5 and did the Penitentiary and it was quite challenging even for all of our big minds at work. We diid have a minor mishap when we discovered an unlocked door that led to an important section but that was all. The whole experience was pretty fun and deffinately forced us to put on our thinking caps, and though we didn't escape, we still were able to take a photo celebrating our attempt. Also, supposedly this is one of the only Escape Rooms in town where you can pay for tickets rather than renting out a whole room to be alone with your group. All in all, this place is pretty fun to visit with some friends to build teamwork and problem solving and the staff are very kind...