I want to start by saying this is our second experience at Apple Tree and our first was fantastic. Good food, friendly service, and we were excited to return.

This morning they were in the weeds. We started out on the patio where within the first ten minutes we had drinks and had placed our order. After about 25 minutes, a table opened up inside and the wind was getting to us, so we went in and took the table. At this point my coffee was empty. There were cups and napkins at the table indoors and our waitress met us as we were sitting down to clear the table. She got confused and tried to take my coffee cup and I told her that one was mine and pointed out the old ones. Our move inside may have confused our waitress or made her uncomfortable, but even before we moved, she hadn’t spoken to us since taking our order and even though she met us at the new table inside, she didn’t wash the new table or get refills.

After another ten minutes or so inside, I walked up to the counter and asked for some more coffee. This was a pleasant exchange. I was still chalking it up to a busy morning.

Thirty minutes later, when they served food to the people who arrived behind us and still had not refilled coffee or come by our table, or even made eye contact where I could get their attention to ask for more coffee, I got up and told our waitress that we were leaving so they didn’t just walk up with food sometime this afternoon and wonder where we’d gone.

I’m not angry, I know they were busy. If they had even acknowledged that we were there, we would’ve waited because the food was great last time and we were hungry and they’re local and we want to support them.

I’m hoping that they see this and realize that even if they were buried and struggling, just a quick word or a warm up on coffee would’ve been enough to keep us waiting. As is, I’m not stoked to go try again…especially if they seem busy at all. And we’re still hungry. If this were not the second time and if everything hadn’t been so good on our first trip, this review would have one star or as low as I could get it. Today was one of the worst experiences I’ve ever had at a restaurant and maybe the first time I’ve ever waited so long and finally walked out.