Monroe Street Framing — Attraction in Madison

Quality of product and customer service are top notch!

I created a custom piece of artwork and contacted Monroe Street Framing for a quote to bring the piece together. Michelle was very friendly and responded exceptionally timely to my messages while making sure she got the necessary details to ensure I would be happy with the finished product.

When I went to drop off the artwork, Josh was very thorough in going through different options in terms of matting. He gave his own personal opinion on what would look best but showed me other options as well in case my tastes were a bit different. He even explained the differences in quality of mat and glass in a way that helped me to make the best decision to protect my piece. He was extremely knowledgeable with subject matter and handled my work very delicately when moving things around. We did run into an issue with my deposit, but he worked hard to make sure he understood what happened in the system, to explain it to me, and to ensure that everything would be resolved with Michelle when she got back in office.

The shop itself is very clean and welcoming, and framing, glass, and mats are all displayed in a very organized yet creative fashion. If you need something framed, I would absolutely recommend Monroe...

I cannot say enough good things about Monroe Street Framing in Madison, WI. From the service to the quality of the framing to the fair prices, Monroe St. Framing nails it. I have had numerous art pieces framed by the excellent professionals at this establishment. Each team member who has helped me treated the piece(s) I brought in, whether valuable or a simple and inexpensive poster, with respect and creativity and offered a variety of framing options that would nicely showcase the piece. They listened to my aesthetic or budgetary considerations, asked good questions, and worked with me to find a great framing solution. I give owner Michelle and Monroe St. Framing my highest...

On behalf of the UW Madison College of Engineering, we are so pleased with Monroe Street Framing's work! This is the second time that they have framed items for us to give as gifts to donors and both times have been phenomenal. They are communicative and helpful in selecting the correct supplies and style for your items. We had a bit of a tight turnaround for project completion recently, but MSF got our items done early. Our donors were absolutely thrilled with the results. We will definitely be using MSF again! The people and customer service are also top notch, which I so...