Savers — Attraction in Manchester

Going to Savers is always a pleasant experience. The selections are so much better then Salvation Army or other thrift stores. The people are always so polite and upbeat. The clothes they have are in much better shape, sometimes even brand new. Sometimes even still with the original tags on it. Their equipment such as bicycles, Sporting Goods, and electronics are always in excellent working condition.

Personal Story: my wife left her purse hanging on one of the racks while trying on a sweater. And mistakenly walked away from it. Frantically looking for it later, we thought it was stolen. Unbeknownst to us, The manager had seen it hanging there and had taken it and put it in a safe place behind the counter. That manager Saved the Day.! Because we would have been in pretty bad shape, without car keys, her wallet, and work ID, her driver's license, etc etc etc.

Savers is a great place whether you need to Kill 30 minutes just to see what they have NEW and Exciting, or whether you're on a mission to find something that you could really use for your home. They usually have wonderful crockpots, extraordinary glassware, and wonderful seasonal type chachkas! There isn't anything bad I can say about savers. They even have a unbelievably huge parking lot. Easy access if you are handicapped, no door thresholds to worry about or stairs. Wide Isles, and conveniently height merchandise displays. If you haven't been to Savers go check it out, and if you have been Savers oh, you know what I'm talking...

Savers is a decent thrift store chain but it's still a thrift store chain. It's much better organized than Goodwill and the Salvation Army or Burlington. ((Don't get me started about Burlington. I've checked out the prices there and while they look very much like Savers, their prices are comparable to Marshall's and TJ Maxx. Why would anyone shop in a store looking like Savers having Marshall's prices?)) I'm thankful they offer discounts for veterans but it's only once a week and there are none close by. Goodwill does the same thing, however, they have locations all over the place so I can take advantage of of that opportunity if only once a week. So, since they have limited locations (only two or three in my state none that can be considered close by), why not make exceptions for shoppers, especially those who are members, who don't have a store nearby? They have switched to nearly exclusively self check-out stations. Unfortunately, they are not as well designed nor work as well anywhere close to the ones at major retailers. All the locations I've been to are kept clean, well lit, and usually well organized. Another bonus is they offer free shopper memberships offering bonuses based on shopping habits. All in all, Savers is a good discount chain with good staff and a nice...

I'd like to share my last experience at Savers in Manchester NH. My Fiance and mother in law went to donate some things. After dropping off their donations, they went in to shop. My mother in law found a couch that she liked, so she went to the register to pay for it and get a receipt. The clerk then marked the couch as "sold" with a sticker. She let the clerk know that she needed to borrow a truck to take it home, so she came to have me pick it up. Within the hour, we came back to pick it up with a truck, only to find someone else bought and took the couch. Only 2 clerks were up front working, and looked at my mother in law like there was nothing they could do about it. How does one of 2 people allow a large couch to leave the building knowing they weren't the person who bought it? All they offered her was a refund. Needless to say, the 73 year old woman was crushed. Obviously someone took off that sold sticker, because they wanted it. Customer service could have done more to prevent it from happening. Just thought that they couldn't have cared less about the outcome. I've worked retail for almost 25 years, and we would have at least offered her something to better her experience in the future. All she got was...