Costco Wholesale — Attraction in Marlboro Township

Costco is more than just a warehouse club — it’s a one-stop shopping destination that combines value, variety, and convenience for individuals and families alike. With its membership-based model, Costco offers significant savings on bulk items, groceries, electronics, appliances, furniture, clothing, and even travel services.

Pros:

Incredible Value in Bulk: Costco is known for offering high-quality products in bulk at competitive prices. Whether you’re stocking up on household essentials, pantry items, or snacks for the office, the savings add up quickly.

Quality Store-Brand Options: The Kirkland Signature brand is a standout. Many of their items (from olive oil to batteries) rival, or even outperform, national brands — often at a fraction of the price.

Rotating Selection of Surprises: From kayaks and designer handbags to high-end wines and seasonal decor, Costco always has unexpected gems that make each visit feel like a treasure hunt.

Excellent Return Policy: Costco’s customer satisfaction guarantee and flexible return policy are among the best in the industry, offering peace of mind with most purchases.

Delicious Food Court: A hot dog and drink for $1.50 — need we say more? The food court is legendary, convenient, and budget-friendly.

Services Beyond Shopping: Costco goes beyond groceries with in-store pharmacies, optical centers, tire services, and discounted vacation packages through Costco Travel.

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Cons:

Membership Required: Access to Costco requires an annual membership fee, which might not be worthwhile for smaller households or infrequent shoppers.

Bulk Isn’t for Everyone: Buying in large quantities isn’t practical for everyone, especially those with limited storage or smaller families.

Crowded at Peak Times: Weekend trips can feel like navigating a theme park — long lines, limited parking, and a packed store floor.

Limited Brand Variety: While Costco curates high-quality products, they don’t always carry every brand, which may be limiting if you’re looking for specific labels.

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Final Verdict:

Costco delivers excellent value for its members, especially for families, small businesses, and savvy shoppers who enjoy buying in bulk. From savings and quality to customer service and in-store perks, it’s easy to see why Costco has such a loyal following. If you can make use of the volume and take advantage of its wide-ranging services, a Costco membership pays for itself — and then some.

Rating:...

This Costco by far is the best Costco we have visited. This store is awesome because it has awesome managers - they are all professional, empathetic and helpful. They are not just saying I am sorry or I wished that I can help. They helped and they went extra miles to help their customers without customers' push. 100 stars to this store! The entire customer service is super professional, friendly and helpful. There were two incidents happened that I felt that I have to find time to write a rave review. #1) The lady works in the optical department is very professional and helpful. She told me that she is going to pass my question to her manager, Joe. And, I was told to call back next day and asked for Joe. I was too busy to call in the morning. The optical manager, Joe, has impressed me on this. He called me in the afternoon and left me a message. I am impressed that he took my question and concern seriously. Even though partially it was my mistake, but he fixed it for me with his empathy and understanding. And, he called my insurer right away without delay. Thank you, Joe. You are awesome. Your optical dept is awesome. #2) We were there 2+ months ago. We were looking for disinfection wipes. We asked an employee whether they have the wipes. We were told that they did have them that morning. But, they were gone in a few hours. She said they open early for seniors and that we should visit often and in the early morning and that they might have it again. (We were not aware that a manager nearby over heard the conversation. ) 20 minutes later, yes 20 minutes later, the store manager found us in another area of the store and gave us the pack of disinfection wipes. (I wished that I have asked his name.) He said that he got an extra one in his office if we want it. We were completely floored by his generosity and kind gesture. Thank you, whoever gave this package to us. Thank you and thank you. You are awesome. Again, this store is awesome because it has awesome managers - they are all professional, empathetic and helpful. They helped. They did not say they are going to help. They helped! They helped immediately, no delay. 100 stars! The store is and will be blessed with...

Costco is a place where you feel comfortable if you don't have any issue on returning or dispute. If you do, you may find that it is very hard to get simple issue resolved. I had two bad experiences with Costco. One is that I bought whole wheat bread gone moldy from Edison Costco.Even though I found moldy in couple days after I purchase, but it was too far to just return it for only $3.99. when I went back to Costco one week late, I was told that the expiration date was passed, Costco refused to return. I filed complained to BBB, Costco did return my money. The second time is the Cash back dispute. We joined Costco in 2010. We didn't know how to get our cash back. So we didn't remember if we got the cash back. I called Costco a few months ago, ask if we had claimed our cash back, Costco representatives told me Costco doesn't handle this, even could tell if I cashed or not because Costco doesn't have the data, and told me to ask American Express. I called American Express that told me that we didn't claimed any or our cash back coupons of 2011, 2012, 2013. I found 2011, 2013 cash back coupons but not 2012. Without coupon, Costco refused to pay any money. Therefore, American express agreed to refund half of 2012 cash back, told me to ask Costco for another half. I then called Costco if it could refund another half. Costco told me that we already cashed it even though they told me at least twice before from two different representatives that Costco doesn't handle the cash back dispute and doesn't have the data. Costco not only wouldn't give any refund, but said they would tell American Express to get the half refund back from us. We might have cashed coupon but we didn't remember (we even had 2011 coupon not cashed). This is why I called Costco to verify. If Costco have had told me that we cashed, we would not have asked American Express. Costco said that they didn't handle this issue and didn't have the data, however after American Express agreed to refund half of 2012 cash back, Costco suddenly had the data. It is very unreasonable. This store is OK except the unfriendly attitude of the current manager on me when I tried to verify the cash...