I couldn't have asked for a better experience purchasing an engagement ring at Shoshany Jewelers. Al and Tyler make a great team complimenting each other perfectly.
I shared a few guidelines with Al and Tyler to create the dream ring for my fiance. Once I told Al the shape and size of the stone I was looking for, Al made an appointment for me to come in, learn about diamonds and pick one out. Al educated me about the different characteristic of each stone (much more than the 4 C's) and showed me the stones in different lighting from his office to the showroom and then the window to see the stone in natural light. He showed me two stones at a time forcing me to select the one I like best to narrow down the stones until I arrived at the right stone. He did this multiple times and tried to throw me off but I arrived back at the same stone multiple times which reassured me that I was making to right choice.
From there, Tyler designed the ring and sent renderings. I had an idea in mind an Tyler brought it to life. Tyler and I would talk after he sent me the rendering and he would take my feedback and make an necessary updates. Overall, it took only three minor updates and Tyler was extremely easy to work with and responsive to my feedback.
I shared a timeline and budget with Al when we first started working together. Timing was never an issue with Al and he always kept me informed of what he needed from me to make sure he met my timeline. Al was conscious of my budget and extremely transparent with all pricing, which is extremely valuable when making a large purchase. Al always provided pricing for both the diamond and setting, giving multiple options, giving recommendations and letting me make the ultimate decision.
I would highly recommend Shoshany Jewelers to anyone interesting in purchasing an engagement ring or any other fine or...
Read moreThis place is, hands down, the best jewelry store I have ever been to. If you are looking for great service and incredible craftsmen, look no further. Al and Tyler are masters at their trade. They both go above and beyond for their customers and are two of the most patient individuals my fiance and I have ever met. Al can transform picking out an engagement ring or wedding band from a nerve-wracking, palms sweating, hair loss-inducing, and stressful experience to an absolute breeze. He will literally sit with you for hours until he is sure that you are sure of your decision. Without a doubt, the man knows his stuff. Also, if you manage to get green paint wedged under a side stone in an engagement ring in a location that conventional steaming or alcohol is unable to reach, Al will find a way to get that paint out. Even if that means removing or replacing a stone. Should you own an expensive bracelet made of a unique metal that you somehow manage to snap completely along the clasp, Tyler will find a way to reassemble the bracelet with a new clasp and it will look as good as new. That's just the way these guys are. Calling them "experts" would be a severe understatement. Instead of reading this, get in the car and go to Shoshany Jewelers. You will not be...
Read moreIt is my privilege to recommend New Jersey Best Jewelers Shoshany for an outstanding purchase experience. My husband and I have purchased a few items well in the past from Tiffany's, Cartier to name a few but I cannot overstate how our recent transaction stood out. Absolute top-notch customer service from the time you walk in to the time your transaction ends. It is not very often you find Professionalism, expertise and excellent customer service in one place all at the same time. Good customer service is vital for any business to succeed. It is not necessary to travel to fifth avenue New York, as quiet as it is kept the service at Shoshany far outweighs your drive to New York. If you do not believe me the only way you will know you must go to see for yourself. Going above and beyond is something that comes with this business. I was late in picking up my Jewelry they called me to make sure all was well when I indicated that I was a bit under the weather such empathy was displayed to me I was very touched. If you are looking for Jewelers that can serve you look no further and the most important thing is that they will meet you just where you are. Thanks for excellent service one fault 5 stars is no way...
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