Terrible Experience - Avoid at All Costs!
I recently had a very disappointing experience at Healing Hands Spa in Morganville with the lymphatic massage following my BBL surgery. Before booking, I specifically called and confirmed that they provide post-op lymphatic massages, and they assured me that they had a lot of experience with this.
However, when I arrived, the masseuse did not speak any English, which made communication extremely difficult. During the massage, she began to massage my buttocks. Initially, I didn't stop her because I was unaware of the actual technique necessary for post-op care at that time and was only relying on what the management told me they were trained to do. I felt something was being done incorrectly but only found out after I contacted my doctor and several professional massage therapists for confirmation. Not only did she disregard my instructions, but she also caused significant harm, jeopardizing the newly grafted fat cells.
I mentioned to the owner that I couldn't lay on my back without a special BBL pillow, yet they didnāt have one available. I called him in during the session to help translate, and he seemed surprised and unaware of the restrictions following a BBL.
I requested a full refund, but he refused, admitting it was an oversight on his part and that he had done a quick Google search on how to perform the massage right before my appointment. This level of negligence is unacceptable and I will be contacting my attorney for any damages that may have occured.
I strongly recommend avoiding this place at all costs if you are looking for post-op care. Your recovery is...
Ā Ā Ā Read moreThe quality of services (in my case massage) is exceptional! The space is clean, quiet and consistent with "spa" ambience - a wonderful experience!
The entire experience at Healing Hands Spa is positive, professional, and impressive! The front desk person easily scheduled my appointment and was very efficient and friendly. I had the most incredible massage experience with my massage therapist, Leo. From the moment I walked in, I felt welcomed and at ease. Leo has a truly exceptional touchāfirm, intuitive, and incredibly relaxing. He took the time to understand my needs and focused on the areas that needed the most attention, relieving tension I didnāt even realize I was holding onto. His technique is both therapeutic and soothing, blending deep tissue work with a calming flow that left me feeling completely refreshed and recharged. Leoās professionalism, attentiveness, and skill truly set him apart. If you're looking for a massage that not only relaxes your body but also restores your spirit, I canāt recommend Leo at Healing Hands Spa highly enough. Iām already looking forward to...
Ā Ā Ā Read moreI recently had the pleasure of visiting Healing Hands Spa, and I can confidently say it was an exceptional experience from start to finish. The serene ambiance immediately put me at ease, and the staff were incredibly welcoming and professional.
The massage I received was nothing short of amazing. The therapist had a magical touch, skillfully working out all the tension and knots in my muscles. I left feeling rejuvenated and deeply relaxed. The attention to detail and personalized care made all the difference.
In addition to the fantastic massage, the spa offers a variety of other treatments that I look forward to trying in the future. The cleanliness and overall atmosphere of the spa were top-notch, making it a perfect sanctuary for relaxation and self-care.
I highly recommend Healing Hands Spa to anyone looking for a high-quality spa experience. Itās truly a hidden gem that deserves...
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