Exemplary Service and Unwavering Support
My experience with Small World Boutique truly exemplifies the epitome of exceptional customer service and genuine care. Initially, my family visited the store in December for a fitting as my grandson was scheduled to be baptized. However, due to unforeseen circumstances, the christening had to be postponed to March. This abrupt change left us in a predicament, as we needed a new outfit within a short timeframe.
In our time of need, Wendy, one of the staff members, went above and beyond to accommodate us. Despite the time constraints, she coordinated with Josephine to have a customized outfit tailored for my grandson within just 48 hours. The level of dedication and efficiency displayed was truly remarkable, and it relieved us of a significant amount of stress during an already challenging time.
What truly sets Small World Boutique apart is the warmth and hospitality exhibited by their staff. From the moment we stepped into the store, we were greeted with genuine smiles and a welcoming atmosphere. Wendy and her team were incredibly helpful, considerate, and understanding of our situation. Despite my grandson residing in Maine, they seamlessly managed to make all necessary measurements and adjustments through phone contact, ensuring a perfect fit for the outfit. The outfit itself was a masterpiece, meticulously crafted to perfection by Josephine. It exceeded our expectations in every aspect, from the quality of materials used to the exquisite attention to detail.
In conclusion, my heartfelt appreciation goes out to the entire team at Small World Boutique for their impeccable service and unwavering support during a challenging time. I wholeheartedly recommend this boutique to anyone seeking not only exquisite clothing but also a truly exceptional...
   Read moreI have been obsessed with the Piccolo Bacio line. I saw a few pieces online and was trying to find a place near me to purchase my son's Baptism outfit. When I found Small World Kids, I immediately fell in love. I walked over to the outfits and there is was, on the hanger, Piccolo Bacio. Wendy and Mike (Owners) were both there that day. It's very easy to feel like family because they truly are amazing human beings, along with their staff. When I told Wendy how obsessed I was with the designer, she said "Oh Jo would love to hear that, let me call her and I'll let you talk to her!" My heart dropped. Sure enough, Wendy got her on the phone and I just gushed over her designs. It was extremely important to me that my son's outfit have Italian roots, and Wendy made that possible! I've bought other things there as well. The girls who work there are the sweetest and Wendy takes very good care of her people. Anything you want, she makes it happen. She has been there through the entire process, especially since I'm a first time mommy. Ultimately, as mother's we all want the best for our babies. Small World Kids, Wendy and Mike, and staff will give you the absolute best! I love Small World Kids and plan to only to work with Wendy and her team in the future. If you are wondering where to go for your child's next special occasion, go there! Ask for Wendy and not only will it be affordable but the experience will be...
   Read moreSuch a disappointing experience. We were told my daughters custom dress would be in well before her communion date. I made countless phone calls to this place with no response or answer only for it to finally be in 2 days before her communion. The only two times I was called was when Mike told me 3 days before that the dress was not in and 2 days before to call me out on my truthful/frustrated instagram story post which was completely unprofessional! What made matters worse was Wendy completely not listening to me, making zero eye contact as Iâm telling her my about my experience and then tells that Iâm âshoutingâ at her. Well of course I was, she wouldnât stop talking! I will never be back and I would suggest the same for anyone else to save...
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