All in all, this is a nice place to skate. Sure, the ice is not always great, but most of the time it is fine. When it gets bad, they smooth it out. Anyway, I have been skating here for a little while. Today, my experience was HORRIBLE. My friend and I were challenged to a race by another kid. We took the offer and started racing. After we were done, a skating attendant came up to us. She said that we were not allowed to go fast and if we had questions, we needed to look at the rules. We went up to the rule board and it said that you can not speed while weaving in and out of others. We were not weaving in and out, we were sticking to safe areas with no one around. We went up to the same attendant and told her about this. She told us to go and talk to the managers about this. We went up to the front desk and started talking to the person there. However, before we could finish, an elderly women came up to us. She said that we were going to fast and that we were putting HER in danger. She said that she saw the attendant talking to us because she was on the sideline. How can she be in danger if she was not on the ice? Anyway, I was so annoyed that I left to write this review. Another women stopped me and said she was having the same problem. The women with NO AUTHORITY over her said that she and her 3 year old son were breaking the rules. I want you guys to know that stuff like this (but at a smaller scale) happen all the time. It is very unpleasant and I am not planing on going back there...
Read morePlease Read the full review: I’m a former employee from 2015-2019. Loved working here and it’s great for hockey and figure skating.
That said, I decided to look up this place again out of curiosity and and low and behold; the most recent 1 star review from 2 months ago starts off with criticism of Nancy.
For those of you who want to take your kids here for lessons, Avoid her like the plague. I had witnessed her verbally abusing children on multiple occasions and one time screamed at inexperienced skaters during a public skate for falling down. Any skating qualified instructor would know that falling down is an part of learning how to skate and learning how to do it correctly is very important.
She treated employees like absolute garbage. I was no exception to that. She made an assumption that I had autism and told my coworkers I needed to be suspended and given special special needs training. This happened on multiple occasions as a matter of fact.
Not to mention, her instructor bio says she’s a national coach but I have not found anything to back that up. She’s related by marriage to a figure skating legend but multiple people who have skated around her for decades have implied that she basically used her last name to advance her career and is basically a fraud.
We used to joke that Nancy is living proof that only the good die young.
I guess my point is, there are lots of good instructors at Cabin John. Don’t pick her, especially if it’s...
Read moreMy 5 yo daughter has been attending the public classes. She had been enjoying her classes with great teachers but had a terrible experience with a substitute coach that impacted her interest in ice skating. She got upset and was crying in a class when she needed more direction and help from the coach but the coach’s reaction was picking her and putting her out of the rink on the opposite side that the parents where watching. I asked if she can bring my daughter to this side so that I can help her calm down but the coach said; No, she has to learn how to control her feelings. When I got to my daughter on the other side of the rink, she was sobbing and saying the coach put me in jail! I talked about this to the teacher’s coordinator but she was not even listening to me; she was talking to other people while I was explaining her; and her reaction was that she is sure it was a misunderstanding and if I am not happy with the class I can stop bringing my child to cabin john anymore! Other parents, who had seen what happened, told me that they saw what happened and that was not nice what the coach did. One of them went to report what the coach did to the coordinator but the coordinator even didn’t come out of her room, the parent just reported it to...
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