Sadly, this business does not post their policy of no diaper bags and/or backpack purses. If the owner wants this policy, I respect his right to do so. That is his perogative. But the lack of transparency by not making public postings is an unprofessional way of handling something this significant. I nor anyone I know personally, would ever be willing to leave their personal belongings at a counter with people they don't know as was suggested would be their policy. Nor will I leave our bags in the car as also suggested which would encourage someone to break in through my window to steal them. Had this policy been posted on their front doors AND Google page, we then could have made a decision as to whether we wanted to come there to shop. A 2-hour round trip could have been avoided and we would have respected the posted rules. The employee that confronted my daughter-in-law immediately started to retract and say it was a miscommunication before we could even digest what was being asked of us. I was wearing a backpack style purse so I could be hands-free to shop and was NOT asked to leave it at the counter.. Mine was no different from hers, but she was pushing the stroller. We then began shopping, but were agitated that this had happened in front of other customers. As we shopped we both felt we were being watched as though the presumption was; we were going to steal because we had a small backpack and stroller.. If the owner had really been sorry for this interaction as he claimed, he should have come found us and professionally explained what was going on and why this implementation was in place. But instead he waited until we put our purchases on the counter after only being there for about 15-20 minutes and decided to abandon financially supporting this business. He came out to the car to apologize and tried to explain "he was sticking up for us" and "it was his fault" which we still don't understand what he meant by "sticking up for us". Mind you we shopped there two years ago and were never confronted about the larger diaper bag she carried at that time with her first child. In reading other reviews of the like, I do not agree to the owners claim that they are unbiased. Obviously because we had little ones and a stroller triggered the reaction of being confronted without the employee realizing we didn't even have a "diaper bag". I have to question how many possible thieves could they have encountered in comparison to how many paying customers they are willing to lose. Perhaps security stickers and a beeper at the doorways should be considered instead of confrontation with innocent shoppers. We will take our business to The Brass Armadillo where we will be made to feel at home while spending the day with my grandbabies & each other. Being punished for being prepared to help your infant and toddler is not a good look. Ryan, there is no point in writing an apology or for sharing your reasons. You have made yourself perfectly clear from what I have read as your responses to other mothers. It's a great privilege that your wife can set a good example when bringing your kids to your store and can put her personal items in your private office while shopping there..baseless point, but speaks volumes.