I just moved by this president supermarket and I will not be back to this store. I arrived at 9:35 after a long day of work. Because of my long hours, I cannot go often but find times to do a little shopping here and there. When I walked up to the electric doors, a security guards, dressed like he was ready to serve in Syria, rudely affronted me, not allowing me to enter the supermarket. I began to confusedly inquire about his actions as he loudly cut me off saying that they were closed. I, without talking as he continued to berade me, looked on my black smart phone to obtain the listed hours from my Google app. I slowly looked up, and I quietly objected and calmy replied to the man, with a huge Napoleon complex, that the listed store hours were between 8 a.m. and 10 p.m. He again cut me off saying he didn't care. I tried explaining my predicament and my situation as a blue collar worker with long hours to which he almost just mocked as if my hard work was frowned upon. A seemingly typical attitude in Miami basically ruined my night. While they finally relented after he almost reduced me to mental ruins by the sheer arrogance in his small amount of ability to take power over me, it has ruined my experience with the supermarket. Maybe he was having a bad day and this power trip was a rare occurance, but it seems so much more likely he is comfortable with his obvious and apparent toxic masculinity. His desire to control me and the situation seemed to take leaps and bounds over what a reasonable interaction would have entailed. Having worked in customer service my entire life, it was crystal clear this fragile man never has begun to think about how to address a situation or a person whom he either disdains or simply thinks is a lessor class of human than himself. A long story short, his actions were a massive embarrasment to the supermarket but even more so towards him as it shows his true colors as a...
   Read moreThere is an air of 3rd world culture here, with poverty mentality, and anti-social culture here, where the employees think, or feel they have the âfree right to reignâ and to act, and misbehave in any unprofessional way that they like, or want. Even if that means lying, cheating, and stealing from the customers. If they overcharged you, or didnât give you your correct change back, they try and act âsuperior,â and pull the wool over your eyes. Even if you try and show them the receipt, that what they did is wrong, and even the âmanager,â will gaslight you, and argue, and argue with you, while the rest of the employees are snickering, and gossiping in the background. Plus, if you donât speak in Spanish, they will treat you like youâre 2nd class citizen, and view you with suspicion. And, even if you speak Spanish, but, happen to be âwhite,â many of the people that recently came from Cuba, or Haiti, unfortunately being in their badly learned behavior from their corrupt, and antisocial society in here with them, to this beautiful city of Miami, in this new host country of the USA, that theyâre now...
   Read moreI come to eat here in the hot food area because the food is good and very affordable. I do not appreciate the disrespect, attitude and disregard I have receive from almost every staff in the hot food area and have also witnessed the same toward other patrons. I have purchased plates of food from here over the last few months and everyone there knows what I ask for which is a side of extra gravy in a separate container. I feel as a customer that I should get what I ask for based on what is being served. If I am to be changed extra for this little request then so be it but I should not have to be subjected to a debate because the women there are being lazy and do not want to work. If that is the case then they need to quit and allow people to come work who are appreciative of having a job. These women gossip about you right in your face and because they believe I don't speak their language they feel it is ok. I will be speaking to the manager of this location and if something does not change immediately then I will be reporting this issue...
   Read more