Not personable and is afraid of being upfront with customers about percentages and amounts. Lacked the transparency-- when directly asked what percentage he pays, to just say "I pay 75% of spot" and instead went on a long winded thing about how gold could go down or whatever. I know how gold shops work, clearly you're not paying spot buddy, but if you're too afraid to say what you are paying, that's probably an indicator you're paying below market average.
I asked if he sold testing acid too, if I wasn't going to sell to him, I at least wanted to support local business and buy from him. He told me to go to Amazon. Lol.
When I was leaving, I asked just to make sure, if I had got all the stuff I brought in. He didn't even look, didn't care, didn't even grunt a response, completely ignored me. He doesn't care unless you're lining his...
Read moreBrian was the man this summer when I wanted a perfect engagement ring for a fair price - quickly and quietly. It had been a long time since I have purchased a diamond, so I went in a little apprehensive.
Gold & Diamonds exceeded my expectations and he was a patient teacher with my endless questions. Don't tell him but I did look around a little bit while we were getting to the right ring and found that his prices and service were unbeatable in Columbus.
We went back for our wedding rings and Brian delivered again. He did some custom work to make her wedding ring fit together with the engagement ring. And I thought I knew what I wanted for my wedding ring until Brian showed me some options. I found exactly what I wanted without even know it existed.
We love all three...
Read moreI was referred through longtime family friends and I will continue to do the same. It was a great experience every visit, finding the perfect engagement ring and wedding band. He had the perfect diamond in store on my first visit and had it set to a gold ring that was exactly what my wife wanted. Then my wife let him know what she had in mind for her wedding band - he made some suggestions and exceeded our expectations. He has a good selection to look through but can still get you anything he doesn’t have. He’s honest, friendly and kind, and will take very good care of you. You definitely will get personalized attention and great prices you don’t get from jewelry franchises. Highly...
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