Carryout (not delivery) review. Solid 3 stars for restaurant food supply food at a budget price.
Stopped in with my wife's texted order, and my intentions of asking questions before ordering. Super friendly counter woman, who mistakes me for a courier, because I carry my own Yelp Event thermal hot bag. She explained a lot of the business. Order at the counter from the over sized menu. When paying you can enter a phone number for the rewards program. One point for every $3 spent. $5 off for every 12 or 15 points.
About the food.. Gyro meat is bought as a frozen cone, and not homemade. That's probably why it tasted like so many others. Pitas are also bought elsewhere. Fries and onion rings are unfortunately frozen. The chicken is bought fresh Halal raw, and cut. They marinade and cook it themselves. Rice is seasoned and made in house. The produce & salads are given more attention than most spots, due to scrupulous washing and inspection. Greek desserts are authentic, yet made out of state in Greek pastry shops. The gyro sauce is made is house, and is tasty. *Put all this info together and you get the same gyro ingredients as most here in town. Add in their own sauce recipe to make it taste different.
Going off the label "GYRO" in their name, I was imagining something more. Making a gyro cone is no harder than a meatloaf. Pita's are general baking. Someone had to praise the food enough to encourage a business. Somewhere along the line maybe pre-made food came into the mix. At least prices reflect what they are selling. Perhaps the feature item is a homemade chicken and rice dish.
I'll keep them in my collection of budget meals, and rate their review on their business equals.
FYI- I ordered a french fry. "That should be fine to share?" Reply: "No, they are very small, in a paper envelope." Hand gesturing the size. Resembling a kids fry size. For $2.75?? I cancelled that order!
I'm not sure I will ever dine in. It was very bright and clean. I don't want to dine anywhere that shares a hookah space. Yes a gentleman sitting in the room, not eating, playing a board game with another, smoking from a hookah. I thought it was a fluke until I saw a hookah pictured on their Google review page. Sorry, not interested in changing the flavor of the foods with sensory...
Read moreFor the second time in a row after ordering the # 2 gyro I got home to discover the lamb was severely overcooked, salty, and tasted like cardboard. Plus there was no gyro sauce which made it a dry and nasty mess. On top of that disappointment, the extra sauce that I ordered and paid for was not in the bag! (Second time in a row my order was not complete.) The last time I ordered through DoorDash The food was not up to par. Actually gross. I thought if I actually went into the establishment to place an order, it would be better. It was not. When I got home and realized how bad the order was (and the extra condiments that I paid for were not in the bag, again) I called and calmIy described my customer experience and was treated rudely by someone who claimed to be the manager. It was especially disturbing, because I never asked to be refunded, I didn’t ask for a new order, I wasn’t being rude. I simply called to inform them of how bad my order was and was hoping they could correct the mistakes. Used to be a great gyro place but now they do NOT care when people spend their hard earned money and only want what was paid for!!I suggested Maybe they could put a little bit of effort into making sure they get the order correct because that was the second time in a row. Incredibly the manager basically called me a liar and insisted my order was correct while I’m standing there in my kitchen, looking at the hot mess they gave me. Thanks to the manager’s rudeness and the terrible gyro, I WILL NEVER SPEND MY HARD EARNED MONEY AT GO GO GYRO IN GAHANNA ON HAMILTON RD AGAIN....
Read moreToday I ordered from the GO GO gyro grill and it was one of the worst experiences ever! The last 4 times I have visited this place my order has been messed up.(overcooked meat, incorrect meat lamb and chicken mix, no sauce or they forgot i ordered a combo and the fries weren't ready) Not one time did I ever complain or even call but today I had enough. As I called back politely just educate them on my last 3 previous experiences with them(because they have always been polite)the owner and cashier both were extremely rude! He answered initially and then said talk to the person who took your order. He passes the phone to maybe his wife (who didn't take the order but made it) and she passes the phone to the cashier who took my order. Finally after numerous reasons as to why my order was incorrect I asked "can I just speak to the owner "? He gets back on the phone and says "WHAT" ! I said you know what regardless of who you thought was on the phone I'm a paying customer and I would just like a refund...Please. Needless to say I hung up frustrated after being yelled at and asked what I wanted....I just said I don't want any money or anything I just won't EVER come back and write you a online...
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