Club Pilates — Attraction in Mill Creek

Love pilates but not loving the service offered here. Lately, it is getting really hard to book classes in times/days that I need. I asked around, and some people feel the same. I have been a customer since 2021, and the only explanation, in my view, is them selling more memberships than they can actually handle. They need to expand in this area or stop selling memberships! Their app/system, in my opinion, needs an update badly. In many occasions I got off the list the night before (because of course I didn't get in the class) and my credit disappeared, so I had to call next day to have it back, even way before the 12h time window they ask. The 12h cancelation policy for classes just applies to customers. Be aware! If you don't get the confirmation the day before (happens frequently), I suggest you to get off the waiting list ASAP and get in another list. They assume that it's okay to put you in the class, even less than 2h before, and if you don't see their message, you get a "no show". Very disappointing how they work with schedules. I am not even mentioning when the class is fully booked, and then you go and see that there were free spots. I don't understand. Not getting in classes is very annoying because you never know when you are getting in or not and can't plan your week accordingly. I work from 9-6, and I don't feel I have many options to choose from classes during the week, considering my level. I love my instructor, and she is the only reason I stay. Other similar fitness services, like Cyclebar, have way better app and system. You always find classes to book, not waiting lists, even 1 hour before class. Offering more flexibility for people who work and have tight schedules is essential to any business. I have expressed my disappointment to them many times, but it seems like owners are fine with how things are going. Today, I do not recommend Club...

If you want to be inspired, empowered, and feel amazing, Mill Creek Club Pilates is the place to be! I have waited a long time for a pilates group class on the reformer to come to Mill Creek. I began in June and have gone 35 times purchasing the unlimited package. It is transformative! The breathing forces me to slow down (after a busy work week), and the intentional movements have strengthened my core and seem to tighten everything! You choose the classes that fit your fitness level. It is for all ages and sizes. My fear of trying something new has melted into confidence and I am better because of this journey. I feel welcome the moment I walk through the door as I check in. Mindy and the front desk are so inviting as you transition into the class. All of the instructors are extraordinary and love teaching and what they do. Their care for each individual, their skilled differentiation and challenge for clients, and clear demonstration and communication, help me feel success each time go. I feel connected and motivated in my head,...

Club Pilates Studio in Mill Creek is everything that you're looking in a Pilates studio. All throughout COVID-19, they did everything to make sure they follow the guideline along with providing the service. Mindy is great to work with and always accommodate you as best as she can.

Now the real reason I want to write this review is for Emily Freeman. Emily is an instructor at Club Pilates and she is the best at it. I've taken Emily's group classes and also private lessons and she is so good at both. She knows her work so well and has a passion about the wellness of human body and mind. She is that mentor, a teacher a well wisher, a health guru that we all need in life. You meet with alot of people in life who are in a profession that may or may not be their true calling but when you meet with Emily and especially take some private lessons with her you realize that this overall holistic well being and pilates are her true calling.

I can't can't emphasize enough to start your journey by taking a few private classes with Emily and learn...