I called 11-20-20 at 1:15pm and asked if they had elderberries.. on the phone the Owner told me they did but to come today as they were selling out quickly. I asked her if there would be enough I had planned on heading that way shortly she said there would. I drove from 15 miles away, wasting my time and gas to get there and find out that they did not have any. After I reminded her that I had just got off the phone with her scrambled around the store finding a half pound bag of elderberry. When I told her I was not interested in a half pound as the garden patch had 1lb bag (I had called them too, but this store was closer) The owner had the audacity to blame it on me because I did not put them on hold! I was never told that I needed to put them on hold.
I will Never never shop there again, as I was lied too I wasted my gas and time...
Read moreGarden Patch is a great customer service based operation. It’s like stepping into my past when I go in there. The size of the store is great as i can find everything I need in a small amount of time, like shopping at Cira’s or Mabel’s on Miami Street as well as Dave’s on Calvert across from Lincoln Elem. All stores from my long ago in the 60s. So I not only get: great deals, find everything I need, get approximate eta for out of stock items or an offer to order it, and pleasant, helpful staff, but also a chance for to get a nice, nostalgia buzz. I can’t say enough good things about Garden Patch. “They’re great” in my best Tony the Tiger voice. Oh and their fresh produce in the summer esp tomatoes is worth my 30...
Read moreI have been a loyal customer for over a decade. Imagine my disappointment when I went in today and discovered two individuals without masks chatting at the front, in front of multiple employees. Not a word was said to them, and they were talking for at least five minutes. I called the store after I left to express my disappointment, at which point I was informed that the store was “forced” to put up the masks required sign in order to comply with local regulations, but has no intention of enforcing it. Furthermore, I was told that if I didn’t like it, I should feel free to take my business elsewhere. Done. I will never give another dime to Garden Patch, and will be sure to tell everyone I know to refrain from...
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