My husband and I have been loyal customers at The Cozy Home since we moved here 3 years ago. Last week I was buying an item as a gift for my husband---he had described something he liked. While the sales associate was ringing me up I realized I had the wrong item and quickly asked her to swap it out. She would not but told me since we were such good customers she would write a note for the owner to take care of it. Well—owner refused to make the exchange; blamed her computer software? Seriously? The software runs the store? I was shocked and disappointed and realize that our repeated business means very little to...
Read moreGreat place to find cute, quality furniture. They have a nice, eclectic mix of vintage, and newer things that harmonize with vintage looks. 2 dressers and a breakfast table were exactly what we needed to round out our rooms, and they’ve survived years and couple of moves & still look fab. Very happy with the quality for price, well curated shop where you can be confident in your purchase because the furniture is solid and the staff knowledgeable & supportive always helping me find a good fit. Lots of fun little extras besides furniture too - crocheted kitchen towels, sweet vintage vases, etc. Always...
Read more"CUTE INEXPENSIVE CONSIGNMENT STORE"
WE VISITED THIS STORE ON 11/12/21. THE HUBBY & I JUST LOOKED AROUND WE'RE NEW TO WISCONSIN. THIS STORE IS LOCATED IN THE CITY OF MONONA. WHEN WE'RE READY TO FURNISH OUR NEW APARTMENT WE'LL SURELY BUY ITEMS FROM THIS JOINT!. THE MERCHANDISE IS STAGED PERFECTLY, STORE IS CLEAN, AND ITEMS LOOKS MINT CONDITION TO BRANDNEW!. AND THE STAFF WAS SO HELPFUL IN EXPLAINING HOW THE THE PRICE TAGS ARE WRITTEN OUT....THE TAGS SHOWS YOU WHAT DATES THAT THE PARTICULAR ITEM WILL DECREASE & HOW MUCH IT DECREASES BY. also if you buy with cash you...
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