John and his crew do great work and are a pleasure to work with. On July 18th at 6:30pm a very large oak tree branch, with many attached branches, fell on the roof of our 3 family property and John was the only person who picked up the phone the first time reaching out to him. He and Kyle, a member of his team, were literally at the gas station fueling up to head out of town, but they agreed to meet me at the property to evaluate the situation and determine the urgency. The situation was urgent and John and Kyle stayed with us at our property that evening for almost 2 hours until he found a crane operator that would come the following morning at sunrise to work with him to remove the limb. Needless to say he cancelled his plans to go out of town until after the job was done. He, Kyle, Pat and the crane operator were at the house at 5:30/6:00am and worked all morning to safely remove the huge limb and attached branches from off, and out of, the roof. It had to be taken down in pieces and John successfully removed it without creating any further damage to the roof/house. The guys chipped up all the branches and cleaned up the property to where you couldn't tell anything had happened at all. John, Kyle and Pat were great to work with and all have good attitudes and are polite with good work ethics. John is definitely customer service focused, returned my calls and texts (even on weekend while out of tow) very promptly. When I got upset because the roofers didn't get over to put on the tarp after two days of this happening and rain was expected, John told us he would come back with his bucket truck and get on the roof to put a tarp on it. I let him know the roofers were coming so he didn't need to make the trip but he still came by the house to check in on us and make sure it was...
Read moreI wanted to make sure I added my review of John Zelenka and his crew at Z Tree Experts before too much time had elapsed!
I purchased a little cabin in West Milford a couple of years ago and I really love it and cozy 1/2 acre of property that it's situated on.
The only real drawback were these two rather large 60+ feet tall and looming dead ash trees which filled me w/ dread every time really wet and windy weather was predicted!
So after some comparison shopping I widdled down the choice of which tree removal service I used, to Z Tree experts and one other.
They were both around the same price, but John actually managed to get to my house the same afternoon I called and complete a friendly and informative walk-through at the same time.
Like I had indicated, I was beginning to have regular anxiety every time inclement weather was forecast as I could now visualize this huge, rotten, dead tree toppling over and completely crushing my little cabin in one fell swope!!!
Anyway, on the day of the job John and his crew arrived around 8 am and he immediately set to work trimming the branched and almost immediately placing them in one of his trucks to be instantly removed!
John and his crew also took great care at the same time in protecting the lawn while removing the tree as well as protecting the outside of the cabin from flying debris while grinding the stump into dust.
When he wasn't cutting and trimming, John and his crew were cleaning, raking and clearing the property as well!
If you didn't know it, you wouldn't even realize that two huge trees had just been removed along w/ any obvious traces that they had been there at all!!!
I would recommend John and his company without hesitation to anyone needing some serious tree...
Read moreI contacted Z Tree Experts after reaching out to numerous companies for quotes for a standard tree removal in my backyard. It quickly became obvious that they weren’t called Z Tree “Experts” for no reason.
After meeting with John, he offered me a professional opinion to move in a direction with tree removal that I hadn’t even considered, and ideally would save me money in the long run. I initially only planned on removing one tree but John educated me about the health of a 2nd tree in my yard that would have to be removed in the near future. Ideally – he could have removed one tree and came back (because I would have hired him again) and it would have cost me nearly double at that time. This to me, shows that Z Tree Experts are looking out for the best interest of their Customers, not just taking advantage to gain a tree removal job.
Z Tree Experts pricing was highly competitive. The knowledge and advice that John offered about what to with the trees in my yard, really reassured me that I was choosing the right company. They scheduled the removal and arrived within a timely fashion, removed the trees, were very respectful to the neighborhood while doing so, cleaned the yard up in a way that you wouldn’t even realize trees were removed, and left the premises exactly as found (minus 2 trees.) I wasn’t home at the time the job was completed and John made it a priority to make sure he stopped back within 24 hours go over exactly the job as completed and make sure I was a satisfied Customer, again proving that not only does he offer a great tree removal service, he offers great Customer Service as well. Z Tree Experts has exceed my expectations and have my 5-star recommendation to anyone considering...
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