Craft Artbar and Studio- We are wild at art! — Attraction in Moscow

I went here with a group of 10 other ladies from work and we did a painting evening with wine and snacks. The wine was terrible, the bowl of strawberries they had out were withered and warm. The snacks were cheese slices and salami that were warm as well. The lady who was there working was not helpful, didn't paint with us or really give any directions. We could not find her when we needed more paint, we refilled our own paints, got ourselves new clean water, paper towels, and also refilled the toilet paper in the super dirty bathroom. We each paid $40 for a canvas and crappy service. She was off doing homework on her computer and drinking a beer the whole time. We were not offered anything to lay our paintings on in our car but I took it upon myself to find some newspaper and hand it out to my group of ladies. I would not recommend this place, it was a huge waste of money. I have been to other wine and art nights in Portland Oregon and Spokane Washington and they were fun and the people were awesome and wine and snacks were yummy. None of us left happy, all 11 of us!! They lost a lot of return business...

Had high hopes as this is a great business idea but I have now been twice and both times something has happened to my pieces and my sisters. The first time the pieces were destroyed in their kiln (which is fine when promised a full refund and a gift card) however we only ever got the gift card which is less than the original piece price. The second time I was told my pieces were done and only received one (as the other had not been fired) however I am moving out of town in four days and was told it was my fault and they would try to get it done but could make no promises. The other piece we did receive back was scuffed with other colors not originally put on them and chipped. Just sucks when it’s so much fun to use the space and then sadly never receive the fun pieces you make and pay good money for. Hope they figure out logistics in the future to ensure a better...

Horrible service. I schedule an appointment a couple weeks in advance and they “forgot to put it on the calendar”. We showed up and the place was closed and they couldn’t get anyone to come meet us here. We rescheduled for the next day, extended our weekend trip an extra day and 12 minutes before the appointment as we were waiting to go in I get a call saying that it’s not going to work because the person is sick. This is ridiculous. We were super excited for this experience so this is super unfortunate. I would be more understanding if I had made the appointment day before but I did it multiple...