I've honestly been really impressed with their customer service.They got me hooked up the same day I called.I got the 29.95 plan because it fits with my budget and it does pretty well for all my video watching.I also had my money order stolen out of the mail and had to go through all the nonsense with moneygram to get it refunded but cactus computer was really understanding and worked with me on this.I really appreciate it because times are really hard for me right now and I wont be able to pay for this month twice and I am totally alone for Christmas this year.If I was without internet too it would make for a really crappy Christmas. So I am completely impressed and appreciative of this company and their...
Read moreCactus Internet has been nothing but helpful anytime we have needed help. They have sent a technician same day to have any problems resolved and also call back any time we needed, even after hours. When we did have a small outage they let us use there office and computers to get done what we needed. They are outstanding when it comes to customer service. The internet speed we have works great for all of our needs and we have not had any issues with speeds. The prices are great for what is provided and the staff is very professional and friendly. I highly recommend them, there are not contracts and your speed can be changed up or down anytime...
Read moreCactus is the only internet provider to my apartment building so we are stuck. After having many other internet providers through out my life I can positively say that they have been the worst by far. The internet is the slowest, most unreliable service I have ever had. We have had problems with the customer service since day one. After a strain of the internet going out completely we were told by them that if we needed internet than we "Need to go somewhere other than our apartment and get it." If you can do anything about it then choose any other internet provider besides Cactus Computer. You will be...
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