service department is misleading and overcharging me. Currently waiting for repair, told them to go ahead with a repair, (est labor $270, I said wth, 2 screws and a wire plug,, and they changed it to $55) they said about a week.. 2 weeks with no contact i called them and they said, oh you need to agree to the repair. i told them i did and then they said it was backordered after they told me they were waiting on my approval. currently still no contact from them. They told me that if anything was over $50 they would call, then double charged me $135 for a voltage check that was already paid for on the original work order without calling, and overcharged me $50 for the wrong type of machine. 4 weeks and still no unit, i will have to pay someone to plow my drive. NOT HAPPY!!!!!!!
PS after going through 3 different/manager people I did get a price adjustment to a fair price, and now have the machine back.
If I hadn't been a past service manager/mechanic with knowledge to contest and not requested an itemized bill---ouch--
good luck with your repair=====
UPDATE!!!! The quad went in because of hard to start. After everything they did IT WILL NOT START, SEAT IS LOCKED ON CROOKED SO I CANNOT REMOVE IT TO GET TO THE BATTERY OR AIR FILTER TO USE A JUMP OR STARTER SPRAY!!!!!!!!!!!!!
DISCUSTING S$#%^&*!!!!!
update again-- i talked to a manager/owner and he said they do not do this kind of service, he was replacing the service manager, fixing things, he lives near me and could help push it on a trailer, whatever. i said its 0 degrees for a couple of days, do it next week. NEVER heard from them again. Sounds good on the phone, then nothing, again. Delt with it myself, on my dime. good luck if...
Read moreIf I could put ZERO STARS I would! The WORST company i have ever done business with. DO NOT BUY FROM THEM UNLESS YOU WANT TO RISK YOUR LIFE!! I bought my 2021 Honda XR650L from them. I have also bought my goggles and my Sena Headsets from them as well. I have spent $1000's here and they DO NOT TAKE CARE OF THEIR CUSTOMERS!! I had them service my bike for the season this year 2025. overall I spent over $900.00 just for the Tire, instalation, and a saftey check. They will NEVER EVER Touch my bike again! THEY COULDNT PAY ME TO HAVE IT FIXED AT THIS POINT! I had A new back tire put on (supposed to have a tube put in with it NEVER HAPPEND) gave me an excuse saying "It got declined" by who may i ask because i told them to install it! they never put a tube in it, I had the oil changed on it (Low on oil the first time I checked it), I have riden it twice all season. Each time I have gotten a flat tire due to their poor installation, I have only driven a few mile each time you can't tell me i hit something both times. I as of today took it out for the first time and it blew the same tire. This is after i payed them a second time to fix somthing they messed up! THEY WILL OVERCHARGE YOU AND BLAME YOU FOR THEIR TERRIBLE, UNPROFESSIONAL, OVER PRICED SERVICE! nothing but a bunch of college kids who have no clue what they are doing or the means to keep customers safe. DO NOT WASTE YOUR MONEY WITH CENTRAL MOTORSPORTS!!! THEY HAVE THE WORST SERVICE...
Read moreWell when I called to make appointment for a spring oil change and overall service check valve adjustment. I explained I would have to drop it off when open so they can get it in first thing. I called Monday said yes Thursday is open have it here at 9am I unloaded it 8:45am told the guy and he said yes we get it in and be about 2.5 hrs we call you. Well I live close to Harrison and that’s why I waited for it. Well I did my business while in mt pleasant stopped back about 12:30 seen my machine was moved so I went to pay and they said o no it hasn’t been in yet!!! I said wait now that’s the purpose of scheduling an appointment so I wouldn’t wait all day. Well I dropped it off and loaded it 5:15pm. For an oil change and look 👀 overall. Honestly please 🙏 when scheduling make sure it isn’t like my schedule was. Made appointment Monday for Thursday @ 9 am. Loaded it that day 5:15 pm. Absolutely poor scheduling. Seen a guy parked beside me and was waiting to load a new machine but after he waited almost all day like me sent the guy home and proceeded to promise they would bring it to him before end of the day. If next time I make an appointment and you tell me 2.5 hrs and I come back 3.5-4 hours later and still not serviced is no...
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