AA Foot spa — Attraction in Nashville-Davidson

I read all of the glowing good reviews about this massage establishment...so I made an appointment for 11 AM. Based on what I read on reviews, Alice was the massage therapist to select. I call 2 hours in advance to book the appointment. I was told that I could receive the 30 minute foot massage (w/Hot Water soak) followed by a 60 minute deep tissue massage (including walking on my back). When I called at 10:30 to request that my water was heated for my 11 AM arrival & to confirm that Alice would be my therapist, I was told that Alice was not available & someone else would be my therapist. I declined, canceled my appointment, and hung up. MAGICALLY, I received a call back saying that Alice was now available after her time in Wonderland! I then decided to give Alice my business. When I arrived, Alice told me that she would massage my feet on the table in a room as a part of my session (she looked like I spoke a foreign language when I respectfully asked was my hot water ready). When I found out that it wasn't, I left and went next door to the barber shop. Although the lobby was packed with other customers getting serviced, I left without making a fuss (needed a hot towel/straight edge razor shave anyway). MAGICALLY my business now mattered enough for Alice to literally chase me down next door to the barber shop waiting area. Respectfully, I told her I was not interested in their services. I also asked her to leave the barber shop because my decision and it was FINAL. To those of you that had better experiences, kudos to you. As for me, the AA is their name must stand for Absolutely Awful 😖 Will not return on my dear...

I really wanted to have a nice massage here. I really hate to leave a bad review, because I try to give everyone the benefit of the doubt.

I went there a few weeks ago for a couples massage. I made an appointment on Thursday for a Saturday massage at 4. We had something come up during the day and decided to call and move it back an hour. They confirmed the change with me when I called. Then when I went there they acted like I hadn’t called them. They thought my appointment was an hour earlier. They then said they were packed and couldn’t see us for 2 hours. I was understanding and blamed myself for changing the appointment, I’m reasonable.

Then a few weeks later (this is today). I decide to give them another chance. I called a couple days in advance and made an appointment for Saturday at 3. This time I didn’t change the time the day of and I was there a little before 3. I walk in and I’m told that someone (not me) had called and canceled the 3 o’clock appointment. Then I’m told that they are too busy and that I wouldn’t be able to be seen for a few hours. I would understand a one time mess up but this was extremely frustrating and disappointing. I really wanted to go here too. Seems a little miss managed and not accommodating. You’re better off walking in, don’t get your hopes up if you schedule an...

Unprofessional. It states ‘walk ins available’ they said they had appointments starting in 5 min, however if they were late they’d start my walk in appointment. I patiently waited. The appointment was still not there 10 minutes later, they said okay we’re ready now. I go into the room get on the table for the massage, I heard a lady open the door then say “uh hold on sorry.” Then a different lady comes in saying 10 more minutes to wait on the table. I said no, she said 10 more minutes the appointment just got here, I said no either we’re starting or I’m leaving, she then stated ‘her English isn’t good she can’t understand me, wait 10 minutes’ I said no. She understood everything I said up until that point then magically she said she doesn’t understand. Prior to getting on the table she tried multiple times to pressure me into a longer massage. Before I got on the table she rubbed my stomach asking if I am pregnant which I’m not. Use your own...