Rock 'N' Bowl — Attraction in New Orleans

I was really excited to go here but it was really a let down. Bowling has always been a less expensive outing, but not here! The atmosphere was great and the place was clean so that warrants the 2 stars but the rest of the experience just so expensive, I couldn't even focus on having fun. TLDR: everything is really expensive. Wanna spend about $75+ on a few hours of bowling? This is the place for you! First we had to pay a cover for the band, who didn't even play during the time we were there. I asked for my cover back which luckily they gave me after I asked nicely. Then the actual bowling was priced at $24 per hour! and shoes weren't included! The hour starts right when you pay also, so better put your shoes on and find a ball quick! Bathroom breaks? They don't pause the timer for those either. We didn't even get to finish our last game because time ran out. The time limit made it more about going fast than about concentrating on the skill. Then the ball situation: they don't have designated shelving for the balls that is accessible to everybody. They are just right there on your lane or under the ball return. So that means if you are looking for a ball that isn't in your lane, you have to go interrupt others, wasting bits of their $24 hour to find the right size ball. Lastly, the food/beer prices. I get that you have a captive audience and can therefore charge whatever you want for food and drinks, but this place was way overpriced. I bought 2 beers for my bf and I and paid way too much. Unless you are wanting to drink mass produced slightly alcoholic water, don't even think about beer here. We thought about ordering food, but it was so expensive just for the apps that we just decided to go elsewhere. Not to mention, do they turn off the timer while you're eating? I guess you have to eat...

For my first visit to Rock n' Bowl, I had a terrible experience. we went bowling for my sons birthday party and called ahead, they informed me that they were booked and to come at 7:00 pm. We arrived at about 6:40 pm and had to reserve two lanes. We were told to provide them with a phone number and once our lanes were available they would give us a call. We were not informed we could not leave the building at no time. Not to mention there were several lanes open and only a few being used. While we waited we went across the street to get some snacks. When we returned we were rudely stopped and told that because it was 7:00 pm we had to pay a $10.00 cover charge because they hired a live band. I informed them that we had already been there before 7:00 pm and we all 8 of us were on a waiting list. The "manager" stated that regardless of what time we put our names on the waiting list, there is still a $10.00 cover charge to come in past 7:00 pm. Contrary to their sign that said cover charge at 8:00 pm, and at least 3 other people walked right in without being stopped and checked for a stamp. Instead of exhibiting professionalism and manners and realizing the miss communication the manager decided to argue with me the customer. she then verified that we indeed had been placed on the waiting and offered a reduced rate of $5.00 per person. Any place of business would have never turned good business away. Instead this "manager" argued with me and refused to honor my previous arrival. I will never visit this establishment again and I will encourage all to stay away. I will be sending an email to all my military contacts of my experience. We ended up at All Stars bowling alley and...

I had been here last year for zydeco dancing and it was a lot of fun. However, if you do go on a Thursday night for their advertised zydeco, and you call ahead and ask them if, in fact, they have Zydeco, make sure to specifically ask if they will be putting the Zydeco into their back room. Tonight, they had a special concert, so they moved to it to a separate building. In this building, they had a textured, painted, cement floor. It was very difficult to dance on this floor. I talked to the manager and asked him if I could get a refund because I was going to leave. He refused, saying that I could just take my shoes off. One cannot dance in bare feet on a textured floor. Beyond that, dancing in bare feet on cement is extremely painful. Leaving all of that aside, dancing on any cement is extremely hard on the back. Many people are here this week for jazz fest. In fact, I didn't go to Jazz Fest today, specifically to go zydeco dancing tonight. Not only was I out the $20 admission, but I had thrown away my $75 jazzfest ticket to go dancing. The least he could have done was refunded my $20 admission. I am now waiting for my bus so that I can take over an hour to return to my hotel after taking over an hour to get to rock 'n bowl, only to throw away my money. Customer service is not their strength. Is $20 really that important to keep from someone wasn't going to stay?...