My husband and I genuinely enjoy trying new things here in the city. We decided to give archery a shot and I will admit we have no experience with the sport. We called ahead and the facility assured us not to worry and they had a beginners instruction session. We were both so excited to give it a shot. The individual at the front desk was kind and greeted us. He assured that we would be beginning our beginners course very soon. Soon after, a long haired man, short with dark hair approached us and said he was our instructor. Without a pause he kept yelling instructions as though we were professionals at archery. Every moment I took to process what exactly he was saying, he was mocking and sarcastically humiliating me. I could not help but think he was picking on me more because I was a woman but we observed his nasty tone and sarcasm towards even some of the young children. I understand the facility must focus on the safety of everyone as it is a weapon but there must be immediate action towards this worker who talks down on women and children. I was furious by all his snarky comments and disrespect and it took all the fun out of this place. He constantly kept throwing sarcasm at my attempts to learn and was unwilling to teach. I believe this individual was unfit to instruct the beginners instructional session. I would not be bringing any of my girlfriends here as I am certain this individual will target them and make them feel humiliated. When it was the actual time to shoot the arrows, I felt humiliated and so embarrassed that I asked my husband if we could leave as his comments grew more and more uncomfortable. I did not care to ask when his name was but I’m certain the facility could determine who this individual is by description. Until immediate action is taken to dismiss this individual, I believe no one should go to this place. Extremely disappointing. (For further reference to indicate this individual, please check employees who were working on Sunday July 7th...
Read moreI’m fairly new to Archery, but have been working with some very knowledgeable and experienced archers for a few months. I recently moved back to the area and was eager to find a range close by to call home. Being the closest to me, I decided to give QA a shot. Immediately upon walking up to the counter to have some arrows cut, I got the feeling that I was inconveniencing the person who I now realize was the owner. The person who cut my arrows for me was courteous enough and did a great job with them, all the while I had a very uncomfortable conversation with the owner, who seemed to have a bad attitude in general. I shot, and decided I’d give it another try. I came back today, not realizing that they were closed on Mondays. The door was open so I walked in. The first person I talked to very nicely told me that they were closed and apologized, to which I replied “no problem, it’s my fault for not checking.” Then, as I’m getting ready to leave; the owner “Al”, comes out and looks at me with obvious annoyance and with an attitude says to me “it’s Monday “. Very matter of factly as if I should know this. I realize I should have checked, and had no problem going home. However the door was open and I walked in. That’s where I went wrong. Needless to say after two bad experiences and on the guidance of other archers who are familiar with the owner of “Queens Archery”. I will no longer be patronizing this place. Your time and money will be better spent at a shop who appreciates your business. Sorry for the rant. ...
Read moreHorrible experience. I’m positive the employee that I’m talking about is the same as the other negative comments left here and there should be action taken against him and this place would benefit greatly if he was gone. The “instructor” that my wife and I had the misfortune of receiving was extremely rude, disrespectful, and nasty to not only my wife and I, but everyone around him. It was very clear that no one felt comfortable with him. This was our first time trying archery and we were very excited, however that excitement turned into anger and the instructor ruined our entire day. This instructor (longer hair about shoulder length and out of shape. Maybe around 5’6”) 1) Went through every step extremely fast with no clear guidance or instruction while laughing mockingly if we tried to process anything 2) Made us feel stupid for asking any question and made degrading comments if any step wasn’t followed right on the first try 3) Talked down on a child (no more than 10 years old) who asked how much longer he can shoot saying “Ugh c’mon kid I don’t know! You paid for the hour right? So whenever it’s up!”
You can’t expect people to pick up everything you’re saying while making them feel extremely self-conscious and putting them under an unnecessary amount of pressure. We felt so uncomfortable that we left midway. Wouldn’t recommend this place to ANYONE. I hope this employee is dealt with. No one should have to deal with that kind of disrespect and harassment. Save yourself the time and money and just find another...
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