Good Luck Kitchen — Restaurant in New York

Had gotten take out here many times since it opened. The last time I came, I walked in to get food to go instead of calling in to order. Upon walking in, I see that the restaurant is graded a C. The floors and walls were grimy, the seafood tanks weren’t the cleanest, and the plants by the door were dusty. I suppose that explains the C grading.

It was 5pm and there were no customers. A woman was manning the phone and a man was chopping meat by the window. I stood there waiting for the lady to finish the call. When she hung up. She didn’t look up or say anything to acknowledge me until I said something (in Cantonese like the entire staff). As I was telling her my order, the phone rang again. She took the call and left me standing there. A waiter came over and took my order instead. He was nice and polite and told me it’ll be a wait of 15 mins. I stood by the side and watched customers come and go. It took 25 mins instead. I recommend ordering over the phone to pick up your food especially with such service.

Food: Roast duck/soy sauce chicken over rice was good. Nothing to complain about.

Seafood chow hor fun (wide rice noodle) was flavorless. The noodles weren’t stirred fried enough as it was still very white and didn’t have much flavor. The seafood sauce had shrimp, imitation crab, and plenty of squid but again there weren’t enough taste.

Salty fish and chicken fried rice was alright. It didn’t have enough salty fish. In fact, you can’t enough pick any out from the rice. The rice was fried nicely and evenly though.

Overall, the food was decent. I give it 3 stars. This includes my many previous visits. Taking off a star for cleanliness...

Give credit for their food because it’s the fair and right thing to do, but their service and attitude of the staff is so atrocious I won’t be returning.

My mom’s first time here order take out, the cashier told her take order from another waitstaff because she could t wait ten seconds for my mother to tell her the order. We go to the wait staff and order take out food- my mother wanted to add on bbq pork order so told to go back to cashier to order. It’s back and forth but no big deal. We went back to cashier- and this woman makes a massive deal how she then has to go back to her colleague to get the take out order form. “Why are you making me do extra work?” Because the five steps to her colleague is a massive undertaking. My mother apologized and said “I didn’t know I was supposed to be given a form”. This woman then proceeds to walk to five steps to her colleague and get into it with him about about handing over a piece of paper. At which point we as clients are upset, and I said “is there a problem? If it’s too much for you, we can leave.”

Listen, You may not have a best or dream job in your eyes, but if you are taking it out on your customers who are the life blood for your workplace- this isn’t for you. Dont come to work, find other means...

Happy to find this authentic Cantonese cuisine restaurant outside Flushing area that you can park on the street easier. They do have shared parking space in the front but only enough for a few cars. The restaurant is very small so we still needed to wait more than 30 minutes to be sit at around 2:15pm. I see lots of people ordering take outs. Seating area is crowded and they even set up a new table right next to us when they had too many customers... Feel like someone was joining us to eat as that newly set up table was so close to me!😬

We ordered three lunch specials. Prices are different for different dishes. The taste was not bad but not 5 stars because the "shredded fillet steak with basil" has only 3-4 piece basils that they couldn't bring up the favor at all. Tasted more like"pepper steak". The "Braised fillet fish w. Bean Curd Casserole" did has lots of protein but missing one key ingredient (i.e. lettuce in the bottom) .The "steamed flounder" was perfect to me.

Just to let you know: For lunch special, you won't get free dessert and fruits 🙂 (in case you saw other reviews...