Staples

My recent visit to Staples @ Broadway and 184th St. left me thoroughly disappointed due to the lack of professionalism and courtesy exhibited by the staff, particularly the individual who assisted me during my visit. She knows who she is.

Upon entering the store to drop off a package for Amazon, I was met with an attitude that was anything but welcoming. The employee in question displayed a demeanor that can only be described as rude and lacking in basic customer service skills.

Instead of offering assistance or greeting me with a smile, I was met with curt demands. When I asked if I could leave the small box at the store. The response I received was not only dismissive but downright hostile. The employee insisted that I unpack the box myself, with no offer of help or explanation as to why it couldn't be accommodated.

The final straw came when, after complying with their request, I was instructed in a brusque and commanding tone to pick up the box and take it with me. This interaction left me feeling not only disrespected but also deeply uncomfortable.

Customer service is a fundamental aspect of any business, and it was sorely lacking in this instance. It is clear that the staff at Staples are in need of serious training in how to interact with customers in a professional and courteous manner.

Overall, my experience at Staples was extremely disappointing, and I left the store feeling frustrated and dissatisfied. It is my hope that management will take this feedback seriously and take steps to ensure that future customers are treated with the respect and courtesy they deserve.