University of Delaware STAR Campus — Attraction in Newark

HORRIBLE EXPERIENCE!!!!! They are terrible to deal with and I actually never got in for the appointment. I made an appointment and emailed my insurance. No response, no confirmation. I called 3 times. Each time waiting on hold at least 10 minutes and finally hung up. Last call I got thru and they saw my email for the first time when I pointed it out. Then they couldn't tell me when or how I would get confirmation of insurance copay. I just said never mind, cancel this and who I talked to couldn't care less about how frustrating they are to deal with. ...

Been coming to the STAR center since they opened, for my stroke rehabilatation Everyone from front desk, therapists, college students that were learning were helpful and pleasant to work with. I was and still enrolled in several stroke studies that took place here and I'm very grateful to have been a part of...

While their website says they are open to the public, I called to make an appointment and was refused because I'm not a UDEL employee. Very disappointing. Your website says 'open to the public'. Stop wasting people's...