P&A Hair Salon — Attraction in North Township

I went there about a hand full of times, only the 1st time was an okay experience but it's the only salon that offers a particular service I need and it was only my first time I figure customer service may get better, the last time was the worst & it will certainly remain the last time I go there! Your welcoming depends on who you may be, I've been there several times, customer services literally barely meets an okay, 1) to get an appointment is a hassle, they schedule you well over 6 to 9 weeks out. 2) I felt almost ignored every time, they have water and/or coffee and never once offered or mention it to me. 3) Don't really listen to what you are trying to communicate that you would like to achieve with your hair. ( I bet they have NO clue why I was intent on getting that service and on growing my hair! that matters!! 4) Different stylist every time I got my hair done but no biggie except they don't become familiar with you and I guess they don't keep track of the product or hair color they have applied previously, so I ended up with a different shade of color every time I went in. also no biggie. 5) the culture between the owner and employee's seems pretty good but as a customer, you feel completely out of place unless you've known them for years, so I was uncomfortable and I'm aware that's me personally but they make no effort to speak with you or engage you in conversation. 6) the services and products I continued to go there for were changed and they made no mention of it prior to starting to work on my hair, therefore the last time I went in the product they use was terrible and my hair was breaking while they were combing, blowing drying and using a straightening iron. I can literally hear my hair breaking and asked if this was a different product, if they changed it because my hair was hard and stiff and they couldn't even put the comb through it. they stated "it's a much better product, doesn't feel like it now but once we are done, you'll like it". Right, so once done it looks good but a few days later when I'm washing and combing my hair I see all these frizzes from hair breakage that wasn't there, I was upset since I needed to grow healthy long hair, not for looks for a purpose! 7) the WORST part is how I felt scammed when it came to paying. About the last 3 times I paid I knew I was getting over charged but again ... it's the only place in the area since I moved here not that long ago. the last time I went it was so bad. When I was told the price, I asked to make sure they weren't charging me for a hair cut because previously I was getting charged for a service that I did request but they did not do, the price was extremely over the top for what I have normally and previously paid with them and prior hair stylist. BUT as I was paying at the counter, one of the girls that worked on my hair (by the way 5 ppl worked on my hair that day, not two maybe three) asked the owner to not forget to give me the leave in conditioner and shampoo with the hair mask, he very quickly shut her down and handed me a small bottle of hair mask and completed the transaction. The stylist looked uncomfortable as if she knew she had just put her foot in her mouth. To avoid feeling even more awkward and uncomfortable I just left. But had a feeling of being cheated with terrible customer service and possible out of some product that may have been charged for but not received, but I wouldn't have a way of knowing at that point. Can't argue what I'm not certain about and certainly can't prove. My gut and experience tells me I'm right. I will not be going back. Extremely...

Terrible. I had previous highlights done at this salon and I showed a picture and said I wanted my highlights touched up to be that color (gold blonde). Instead I got a full head of highlights which I didn’t have before, and I was toned into an ashy platinum. I was so upset, my roots were gray and my ends were greenish. I went back to get it “fixed” and instead of just putting a different toner on the highlights, they instead lightened my natural hair so I then had ginger hair with blonde highlights. The owner admitted he forgot how the reference picture looked like while he was doing my hair? It was $350 for something that probably shouldn’t have even been $200....

I went in skeptical bc many hairdressers cannot achieve the look I'm usually going for but I was hopeful bc I've seen good work done for some friends. They were able to schedule me within a couple of days and I went in with black hair that was damaged from past dying experience. David worked his magic on my hair all day long and transformed me! From dull black hair to a beautiful silver/platinum balayage! I literally do not look the same and have never had such beautiful, sexy hair! Amazing job David! Thank...