Fifth Third Bank & ATM — Attraction in Norwood

What's happened to Norwood 5/3rd? 💥It's 9:05am and the doors are still locked. Are there new hours today? 💥Oops, guy just showed up at 9:09am and left an older female customer outside in the cold🤦🫤..... while he preps to open up? 💥Finally opened the doors at 9:13am. Anything unpredictable could have happened to set the morning off on a late start, but please ensure this isn't a regular occurrence.

I know things can happen to cause a delay in getting to work, but if this is a regular occurrence I have 2 things to say:

1. being late is DISRESPECTFUL to everyone affected by your tardiness....it starts a domino effect that affects everyone else's day! You are NOT more important than everyone else your tardiness effects! 🛑 being so conceited!
2. we have a saying in my house... 👏Early is on time 🤦On time is late 🚨And late is UN-acceptable

*Do...

I would give this branch 0 stars if it would allow me too. The manager and teller that were working didn't acknowledge me or my husband who were waiting on the banker side for a banker, as not all information should be handled in the teller line. She refused to make eye contact even. After 20 minutes, I entered the teller line to ask for a banker at which point I was rudely told "we are both bankers". Affirming that she didn't acknowledge us while we were waiting. Furthermore after she had added me to my husbands account. She never added my phone number to the profile, and there was a pin that I did not create. This led to issues with customer service when trying to create an online banking profile. I was told I was unable to be verified for the account I had been added too. I would rate this branch 0 stars for terrible...

Will only cash checks here because of how terrible they are at everything else. Cash is supposed to be deposited immediately, right... well not here. And the amount of the check was well backed up by the amount in my savings, and I went well before closing. Also, be prepared to wait AT LEAST 20 minutes in line.... possibly longer, if you're in the drive thru. Just terrible. And most of the tellers have terrible attitudes. Honestly, I try to avoid it at all costs, but why should I have to? I wish this branch would be fixed by corporate. Norwood branch is the only branch that makes me hate dealing with the...