Owensboro Health Healthpark — Attraction in Owensboro

Great swim area, great place to play basketball. one complaint is the same staff member has been very rude to me three times. I was going in with my mom (i am 13 for clarification) and she was going to go workout in the gym while i played basketball. the woman who was at the front desk told my mom i couldn't go play because i didn't have a membership without even asking if I had one in the first place. she said she could send me to the playpark... IM THIRTEEN AND 5'7 WHAT. she refused to believe my mom that I had a membership, and didnt look me up for 5 minutes until my mom asked if she could speak to someone in a higher position. she finally looked me up and rolled her eyes and let me go play basketball.second time, i was swimming in the competition pool when the lady came up to me and said i needed to get out of the pool as it wasn't family time. i explained to her i had a membership. she didnt believe me AGAIN, and either she didn't recognize me or just was targeting me. i just walked out of the pool and changed. I came back a few weeks later to play basketball and the SAME LADY came and told me to get off the court as I was clearly too young to have a membership. i dont know whether she just is trying to annoy and be rude to me or treats everyone like this. either way, ver...

The facility is always clean.The front desk workers are polite and very helpful.Towels are provided in the work out and swim area. Often the towels are still warm. The facility offers work out equipment for all limbs and most muscle groups. Health staff on the second floor are trained on how to customize the workout equipment to your height/build and are happy to supervise whenever asked. Clorox wipe containers are positioned around the gym area for machine wipe downs.

The pool area has a surplus of water weights, noodles, flippers, kickboards, and aqua belts. The health park also has family locker rooms that come with shower chairs, changing tables, railing along the walls, a blow dryer, and an emergency pull cord. It is wheelchair accessible. Locks on both family doors work. The doors are unfortunately heavy and take effort to pull open. The heated pull has a ramp with railing on each side into the water. The large pool also has a machine to transfer wheelchair clients...

Limited hours. If a flake of snow falls, the place closes. They continue to send out notice that they are closing early and the place is packed with members trying to get in a workout before the convient closes. The place is not open or has very limited hours even on pre/post holidays. Every other gym is open. The exercise staff appears to be to lazy to assist members. They play on the computers or their phones. I am sure that staff will respond to my email saying that the safety of members is important. That is the reason we close if it might snow sometime in the next 5 years. If it is a hospital decision, tell them to close the emergency room and send everyone home.

On the response, I knew that would be the canned response. I guess that closing early before or after holidays is for the safety of the members as well. It is funny that every other gym in town is open when this...