B&B Theatres: Ozark/Nixa 12 — Attraction in Ozark

My husband and I took our 8 and 10 year old to watch the new Avengers movie on Saturday 4/27 for the 6:30pm show at the Ozark/Nixa B&B Theater. We arrived at 6:00pm, got out tickets and snacks and were able to be seated by 6:15. Immediately upon entering the theater we noticed how muggy and hot it was, so I waited about 5 minutes and then went to let a staff member know. He told me that he would adjust the air and we should feel a difference shortly. I went back again about 25 minutes later to let him know that it actually seemed to be getting worse. He told me that he would turn it down further and it would probably just take a little bit to take effect as there were a lot of people in the theater. OKAY... trying to be patient and understanding, waited about 45-60 more minutes and than went to find him again. Couldn't hardly breathe in the theater and there were a lot of people complaining. There was another staff member there with him and she stated that she would open the doors to get the air flowing and that the theater room across from us was having the same issue, just that there is a lot of people. By this point it had to be over 90 degrees in there. I stood outside the theater door waiting until a manger walked by, and let her know that the theater was too hot to breathe in, and I had let their staff know several times. She said she was aware and that they had air issues as it had stopped working early that afternoon and she had been waiting over 6 hours for someone to call her back. So not only was the staff aware of the problem, they sold tickets knowing it was an issue so they didn't lose out on profit and than lied to customers that they were adjusting the air when they knew it was broken. That is ridiculous. I am 7 months pregnant and my hands and feet were both completely swollen twice their size from the heat and humidity by the time we left. I lost a lot of respect for a business that will put profit above the well-being and comfort of...

BEWARE OF THEATRE ROOM 7!! I’ve never had to complain or get a refund at a movie theater until today. There were multiple issues. The first was that there was a huge hole in the ceiling above us, and water was dripping down on the chair in front of us, so at first we just moved to ignore that issue, but then the 2nd issue was the picture was really blurry, like out of focus, and there was also a bright spot shining from behind the screen, in the middle area & the screen looked warped there; I’ve never seen this issue before at a theater. It looked horrible. We asked them if there was anything they could do to fix the issue with the screen & they said yes, and a lady followed us back into the room to “fix it”. After a while, the screen still looked the same, so we went back out to get a refund, and the female staff-member stated that she, “forgot” to fix the issue & apologized. I’m not sure how you go into a room immediately to fix an issue & just “forget” why you came in there. I’m also not sure why they’re even showing movies in that room with a huge hole that is leaking water from the ceiling. The last thing, which I normally wouldn’t even mention, and could have just dealt with it, if it was the ONLY issue, was the sound was abnormally loud on the right side…like concert level, uncomfortably loud. If that were the only issue, we would have just dealt with it & said nothing, but at this point, it’s just one more thing that convinced us to get a refund before the movie...

Me and my friend went and watched a movie on a Thursday night about a week and a half ago. I wanted to write This review sooner, but I wanted to speak to the manager first. We went and saw the movie “drop”. We were the only ones in the theater because it was a Thursday night. Which is fine, it’s the only night me and my best friend Are able to get out without children. We went and bought tickets. Everything was fine and we sat in the theater. The thermostat was directly behind us, we were the only ones in the theater. The thermostat read 85° as we noticed that we were literally sweating before the movie even started. I went and informed one of the employees that it was extremely caught in there and we really could use some AC. Right before the movie started, someone came into the theater and checked the temperature and said it should be fixed soon. The whole entire duration of the movie we were On fire. We contemplated on leaving early because we were so uncomfortable and hot. But I wanted to get my moneys worth and finish the end of the movie, I went to confront one of the workers saying that they never fixed the AC and I’d like them to do something about it. She said that she didn’t know if she could fix it, was extremely rude, and nobody helped us. This makes me never wanna go back there, cause I’m worried that it’s just gonna be a sauna. I’d like B&B to make this right and offer me and my friend free tickets, and a room that is definitely...