Fitness Factory Health Club Palisades Park — Attraction in Palisades Park

I'm just baffled at the way this place operates. Friend of mine that I wanted to work out with had an old account there before he took a long trip outside the country- turns out he was being charged the entire time on a method that has been declining- so to his surprise they wanted something close to 200 out of him. This is marketed as a no commitment plan, but although he had no awareness, nor any correspondence to his email, they continued to accrue the fees, and threaten collections because we're saying it's absurd that without any contact they continued to accrue a fee that was clearly not being paid.

Upon hearing this, I decided to cancel my non-commitment plan which I opened 5 days prior. They won't process the cancelation unless a signature is received saying I'll have to pay whatever they invoice for the next 15 days. I told them I'm not signing that because I'm not paying almost 100 dollars for one workout within a 5 day period of having a plan with them, and so the manager, with an extremely snarky attitude, says it's going to continue being charged, and will go to collections.

This whole ordeal is absurd to me. When I'm in the area, this has been my gym for over 15 years, but this just left me with an extremely sour taste in my mouth that I can't get out. Hopefully this review helps someone that is considering a membership with them.

Their contract that I've never seen or know how to access, must be extremely predatory considering the confidence of the manager that they're going to continue charging me although I explicitly stated that I will no longer be going to the gym and I...

In my opinion, it’s MUCH better than LA Fitness in Secaucus! It’s not a real fancy gym. It’s more of the average Joe type of gym, but it’s got pretty much everything you need in three floors. I’m used to the not-so-fancy-average-Joe type gyms anyway since I’ve been going to these types of gym all my life, so I really like the environment/atmosphere there. I usually get there after work hours between 5:30-6PM and there’s always several treadmills open and I can do my workouts without waiting for a machine/not being so crowded. I hear it does get busy around 7ish, but I’m usually gone by then. I’ve been going there for a week so far and I’ve noticed people come by themselves and not in big packs like at LA Fitness. People actually work out here instead of just sitting, hogging several machines talking to their huge group of friends. The people also don’t glare at you as you walk by making you feel very uncomfortable (also got that a lot at LA Fitness. Can you tell I REALLY hate that gym now?). The staff here are friendly and I always get greeted when I come in and leave. They also make free smoothie samples at the juice bar and they’re delicious! So, overall a great gym, good atmosphere, cool people (so far!), friendly staff, equipment is in great condition, GREAT prices!

Edit!!! My birthday is this Friday and I got a free smoothie card from them in the mail!!! LA Sh*tness in Seacacus never did that to me. It shows how much Fitness Factory actually cares about...

I usually go to Fitness Factory Edgewater, but I came to visit this gym to check it out. There are ups and downs to coming to this location over Edgewater...

The lower price point for this particular location means a relatively much busier gym. I came on a Saturday on off peak hours and it was still pretty busy so I can only imagine the foot traffic during the week or at peak hours.

The cleanliness here needs some serious work. The lockerrooms are very small, the lockers are filthy and I seriously worry about storing any belongings in them because they look like they haven't ever been cleaned. There is only one sauna in each of the locker rooms while Edgewater has two in each of the lockerrooms: a regular dry sauna and an infrared sauna.

If you have an all access membership and its close to you, Edgewater is way better overall. Its way less busy and much cleaner, and lockerrooms are way more spacious. The membership at Edgewater ($60+) is more than double the membership at Palisades ($25+) but you do get all access to all Fitness Factory gyms if you go with the Edgewater membership.

However, I must say the equipment at the Palisades location is surprisingly better and more varied, so that's a tradeoff to consider. If you only want to go to Palisades, then its a very solid gym for $25 regardless...