Habitat for Humanity of Brevard County, Inc. — Attraction in Palm Bay

The 2 rating is based on poor communication. I find value Indonesia therefore I appreciate the service that the restore provides to Habitat for Humanity. What I didn't care for was the breakdown in communication between the drivers and the team that gives them the assignment. I took the time to go online list the items I was donating along with pictures and select the time that will work best from my schedule, only to have the drivers show up an hour early. To somethe time frame may not have made a difference but to me I schedule everything because I like being prepared and I can't stand chaos. When the driver's call to advise that they were on their way I advised them that I was out for a walk but was on my way back to my house,I wasn't expecting them until 10:30 so please wait for me to arrive before starting the process. Instead of honoring my request they started loading items that weren't on my donation list. I walked up to my home to see items I wasn't ready to part with loaded on the truck. I set up the donation not my husband therfore the directive on what needed to go or stay was up to me. I wa told " Your husband said load it" as if what I said had to value. I was offended! When I asked the drivers for a list of what I was donating they didn't have one. When I asked for documentation on the pick up time they didn't have that either. Donating is something I do from my heart and I want to feel good about it, I don't want it to be draining or made to feel like I have to defend myself because someone is trying to be right or flex their manhood instead of hearing me out. The donation was in my name and I had all the details of what needed to be done.

The drivers should have been sent with the same information I had.... The time frame should have been respected. My request should have been respected and acknowledged.I should've been respected.

I want to go on record and say I did receive a apologetic phone call hours after the pick up regarding the events that took place.

I hope this rating is used to improve upon beginning to end ...

Used to be good,when The Hispanic Manager was there,Sadly! She died 2year ago in a car accident. Since that happen,the store change! then, prices are higher like if We getting it new,I didn't see any! Friendly People,when We was there. Din t took to long to figured out,The place its more like a others business than anything. I know,we supposed to help by buying in this store , But hey! I don't see any peoples building houses for Younger families with kids,and have a jobs who are homeless,because they don't make enough money to have a roof over their heads ,or elderly people with no place to staid,because they leaved on SS or a VETERAN in a wheel Chair,homeless!. That infuries me!😡 I see all them all the times. The help its only for people in welfare,foods stamp and an all the free benefits . All those people have more! money than You and Me. Mmm.. ? Were the money go?? I have an idea. So I don't shop there any more. I donated directly to the people in need. That's the best! way to do it. Think about it! And...

Very grateful for the grant I got through them from Lowes for Veteran's repair program. The windows they replaced and the electrical work done was outstanding. The man who runs the program is super nice, and genuine. However, I would not recommend letting volunteers do any work on your home. I agreed to having my house painted. They covered the cost of the paint which I was grateful for. However, the painting on my home is so bad that professional painters will not even touch it now without having all the paint removed first. I had a pro painter look at it and he said it was not prepped properly. They literally painted over vines that were stuck on the surface of the house. They painted part of my windows, my gutters, lights, etc. many areas are still completely unpainted. Suffice to say it is a complete mess. The cost for fixing this is very high and beyond my budget. As such, I am stuck with a house that looks absolutely terrible. Their intentions were good, but the outcome was...