I really hate to give NR Salon a bad review but my hair is in bad shape after visiting so here it goes: I have a 4c curl pattern but I get relaxers. I went to this salon for a retouch and expected my hair to be straight. However, every single time I went to the salon the stylists could never get my hair straight and it would end up texlaxed (still a very similar texture to my natural hair). This salon also does not base the scalp with a protectant which led to severe burns and scabs on my scalp. I communicated these issues to the multiple stylists that I worked with at the salon but none of them could address these issues. I went back to this salon 5 times to give them multiple chances (plus I really liked how clean diverse and friendly the environment was) but they still could not do my hair properly. This issue has led to a lot of breakage because Iām now dealing with multiple hair textures from very bad relaxer treatments. On a positive note, the staff is friendly and they carry good products in store but they can never deliver a good relaxer retouch on 4c hair. Iām 24 and Iāve had relaxers for 15 years which have been great but Iām now having to start my hair journey over because of these bad retouches. This experience is also infuriating because I paid $100 for a relaxer that I barely got at each visit and the response from the stylists was always āweāll get it straight next timeā but that next time visit never came with a discount due even though the relaxer barely worked.
Advice to the salon owners would be to offer a base to protect the scalp (donāt just rely on the protectant in the Paul Mitchell relaxer product) and to offer other relaxer brands that actually...
Ā Ā Ā Read moreI debated whether to leave this review, but after washing my hair today and seeing how my hair is looking, I decided to leave one . I really didnāt wanna leave a bad review, but honestly, my hair was not done well at all.
I came in for a relaxer and now Iām left feeling incredibly disappointed. The relaxer didnāt process throughout my whole head, and I was told it was because my hair is ātoo thickā and sometimes relaxer just doesnāt take on thick hair. While I understand that thick hair can be more challenging, that explanation didnāt sit right with meāespecially coming from a professional salon called Natural and Relaxed.
I paid over $200 for this service. I initially thought I was only going to be paying 125 but I was told that the 125 only covered the relaxer and that styling would be more. I said I didnāt want styling and just a relaxer and a trim, but then once she blew my hair out she said did you want your ends bumped and do you want a middle part and I said yes , she began to flat iron my hair and I guess that total came out to $95, making my total 220 .
The reason I came to a professional and paid that amount instead of doing it myself was because I wanted it done correctly and safely. Now my hair is unevenly processed and Iām being told I need a corrective relaxerāwhich means more chemicals on my hair and more damage. That is the exact situation I was trying to avoid by trusting a professional.
Iām really disappointed and wouldnāt recommend this experience. I expected better care, better results, and better accountability for the...
Ā Ā Ā Read moreA big THANK YOU to Master Stylist Daynia for my Organic Highlights and overall SPECTACULAR color!
I live in Palm Beach County and it was well worth the 100 mile trip to get my hair done the right way. I sent her a pic of my dream hair color (Ash Blond... I am a natural med brown base with lota of red in my hair). I consulted with stylist near me and stated that because I already had color in my hair, it would be unlikely to achieve desired outcome...until I met Daynia! They are a Paul Mitchel Signature Salon, using only the finest product that allowed me to achieve an outcome better than expected.
As an added bonus to this salon, they have a masterful makeup artist and skincare specialist, Kristin. I arrived makeup free and she created a custom blend foundation to match my skintone with my new hair color. I did not even know that you can create foundation to match your skin, exact... The Transformation is REAL!
Thank you Natural and Relaxed! Your team went above...
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