Palos Lanes Bowling Center — Attraction in Palos Township

I would give this place negative 5 stars if I could. From the time my non white friend and I walked up we were getting stares from the two women outside smoking who turned out to be the snack bar attendants. So I’m thinking ok these people are rude but whatever. We go in and proceed to the counter where the man Ron rudely asks us what do we want. Umm, clearly we’re here to bowl so yeah. We tell him our shoe sizes and he asks us how many games we’re going to bowl....mind you it was 8pm on a Wednesday night. A little confused why it would matter how many games we were bowling we told him 2. Ron says ok and tells us we have to prepay. I’ve never had to prepay for bowling before but ok. By this point I’m a little disturbed by the way we’re being treated and I thought initially maybe I was just making more of it than it really was. I ask my friend if I was wrong for feeling some type of way about the situation and he confirms my feelings. So we prepay for our shoes and games and Ron puts us on lane 7....right in between two groups of bowlers. There were quite a few lanes open so I asked if we could have a different lane and he tells me no that he couldn’t give those lanes out. Whatever Ron. So we proceed to lane 7 and when I look around me there were Indians to my left, Hispanics to my right and white people separated from all of us by at least 5 lanes. I was so irritated by this point I really just wanted to leave but since we had to prepay we had no choice but to stay. After we were finished bowling we went into the bar area to throw some darts. We needed change and the 80 yr old bartender told us he couldn’t give us change and that we would have to go out to the counter. There was a register right behind him. He then proceeded to say are either one of you even 21? I’m 43 yrs old and I know I damn sure look older than 21 so yes, we are over 21. At this point we were both so frustrated we decided to leave. I will never visit this racist...

Horrible experience. Went during week boyfriend and I took our daughter who loves to bowl. Place really doesn’t seem too kid friendly to me. Anyway we pay for shoes I wanted to pay cash and card so was told we can pay for game afterwards. Man at counter hands us a flyer and on flyer it says to download their new app and you can get one free game of bowling and other rewards. I thought awesome I’ll download it and see what’s on there. Sure enough they had the coupon to redeem one free game of bowling . That day was a day where each person can bowl for 2 dollars. Anyway, went to pay and showed my coupon for free game. Man argued with me and was really unfriendly saying Just because the day was already discounted that I couldn’t redeem. I couldn’t understand why so I asked what do you mean? He’s like oh come back another time and use it. Told old man that I’ll never come back and will go out to Tinley instead. Technically if they honored it that day they would make more money the next time we came and paid full price. WHY HAVE AN APP AND NOT HONOR WHAT It says?! I was so mad. Don’t hand out flyers to customers either then if you aren’t going to comply with what they say. There was NOTHING in fine print that said you weren’t aloud to use on a discounted bowling day. That doesn’t even make sense regardless! Also were being gawked at by snack attendants and when I paying for the game I shouldnt have had to pay for we were approached by a woman with a cup and lid asking but rather insisting we take it for my daughter saying she was going to spill her drink. Confirmed to me that the place is not exactly kid friendly. We told her no we were literally on our way out the door..My boyfriend was holding it for her and it was only water with a straw. At first I wasn’t sure if it was a nice gesture but it came off really rude. Never going back . Don’t get an app for your place If you’re going to turn your customers away on what you supposedly...

This establishment is completely RACIST! i brought my clients here to bowl yesterday 8/7/2024 a total of 16 plus 3 staff. me and another staff were harassed by the owner because our clients did not have on shoes mind your our clients are autistic with mental health issues ! so changing shoes can sometimes be a issue. the owner approached me waving his finger in my face talking to me as if i was a disgust to him . He stood behind me and my group watching us for almost 10 minutes on lanes 3 and 4 . the owner stated that me and my group are causing him issues because everyone wanted to know why our clients were not in bowling shoes ( our clients come here ALL THE TIME shoes were never an issue ) but because me and one of my coworkers were African American he harassed us the entire time while the staff behind the desk stared at us the entire our we were there. we eventually did put on bowling shoes for the ones who will allow it . we will never come back to this out dated...